Darria James

• Monitored progress of families in programs, ensuring adherence to established goals and timelines.
• Educated families on parenting techniques and effective communication strategies to strengthen relationships.
• Reported child abuse in accordance with legal standards of mandatory reporters.
• Provided ongoing guidance to at-risk youth, helping them develop essential life skills and coping strategies.
• Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
• Monitored progress of families under my supervision, adjusting interventions as needed to achieve desired outcomes.
• Prepared nutritious meals for clients, supporting their overall health and dietary needs.
• Provided transportation to appointments and social events, promoting client independence and participation in community activities.
• Managed household chores such as laundry and cleaning, maintaining a clean and organized living space for clients.
• Offered emotional support during challenging times by providing compassionate conversation and understanding presence during difficult situations.
• Supported family members by offering respite care services, allowing them time for personal pursuits or relaxation.
• Assisted children with personal grooming tasks.

• Managed daily attendance records, ensuring accuracy and compliance with school policies.
• Coordinated communication between parents, teachers, and administration regarding student attendance issues.
• Implemented electronic attendance tracking system, enhancing data retrieval efficiency.
• Trained staff on attendance procedures and best practices, improving overall consistency in record-keeping.

An extended period of maternity leave to take care of my son until he was old enough to attend nursery school.

• Resolved customer inquiries and complaints effectively through active listening and problem-solving techniques.
• Assisted in training new staff on call handling procedures and customer service best practices.
• Managed high-volume inbound calls, ensuring accurate information delivery to customers.

• Managed accounts payable and receivable, ensuring accurate and timely processing of invoices.
• Reconciled bank statements, identifying discrepancies to maintain financial integrity.
• Assisted in preparing monthly financial reports for school board review and decision-making.
• Implemented efficient bookkeeping practices, enhancing accuracy and reducing errors in financial records.

• Provided compassionate patient care, assisting with daily living activities and mobility support.
• Monitored vital signs, documenting changes accurately to inform nursing staff of patient conditions.
• Assisted in the execution of care plans, ensuring adherence to protocols and patient needs.
• Collaborated with healthcare teams to enhance patient experiences and ensure quality care delivery.