Darrian Harrison
Columbus,IN
Summary
Dedicated receptionist with experience in managing patient interactions and coordinating communication among clinical staff. Strong organizational and documentation skills enhance service delivery and ensure accuracy in patient records.
Overview
3
3
years of professional experience
Work History
Receptionist
Tara Treatment Center
01.2025 - Current
- Greeted and assisted patients, ensuring a welcoming environment at the front desk.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Processed patient intake forms, verifying information for accuracy and completeness.
- Coordinated communication between clinical staff and patients to enhance service delivery.
- Handled payments and insurance verifications, streamlining financial processes for patients.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Ensure that a thorough search is completed on clients and their belongings for the safety of the facility, along with documenting accurately
Behavior Technician
Tara Treatment Center
03.2024 - 01.2025
- Assisted in data collection and analysis to monitor client progress.
- Collaborated with multidisciplinary teams to enhance interventions.
- Maintained accurate records of client interactions and treatment outcomes.
- Adapted interventions based on client responses and feedback for effectiveness.
- Participated in ongoing training to stay updated on best practices in behavior
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Facilitated social skills development in group settings, fostering improved peer interactions.
- Facilitated recovery related groups, along with documenting progress notes on the interactions with clients.
- Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
- Learned specialized behavior approaches to implement behavioral strategies.
Nursing Assistant
Tara Treatment Center
09.2022 - 03.2024
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained accurate patient records and documentation to ensure compliance with healthcare regulations.
- Trained new nursing assistants on protocols and best practices for quality care delivery.
- Collaborated with the team to enhance overall patient care outcomes and satisfaction.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
Education
High School Diploma -
Edinburgh High School
Edinburgh, IN05-2012
Skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication skills
- Active listening
- Conflict de-escalation
- Documentation skills
- Mental health support
- Client transportation
- Crisis handling
Timeline
Receptionist
Tara Treatment Center
01.2025 - Current
Behavior Technician
Tara Treatment Center
03.2024 - 01.2025
Nursing Assistant
Tara Treatment Center
09.2022 - 03.2024
High School Diploma -
Edinburgh High School