Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darrian McManious

Waco

Summary

Detail-oriented operations professional with over 5 years of experience in financial transaction processing, administrative compliance, and client account support. Proven ability to manage documentation, execute disbursements, and ensure accuracy across remote and in-person roles. Background includes insurance policy analysis, billing and POS operations, and entrepreneurship in the wellness industry. Seeking to leverage analytical and operational skills in a financial services role focused on transaction processing and compliance.

Overview

11
11
years of professional experience

Work History

Business Owner & Licensed Massage Therapist

Hope and Health Wellness
05.2018 - Current
  • Built and operate a top-ranked wellness business with a client base of 400+; responsible for all financial tracking, scheduling, compliance, and marketing.
  • Processed payments, managed POS systems (MassageBook, Square, Stripe, Vagaro), and maintained accurate client records and financial logs.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Developed operational protocols for service delivery, virtual fitness programs, and customer retention.

Contracted Massage Therapist

Baylor Women’s Tennis
09.2018 - 12.2024
  • Delivered injury-prevention care and documentation for NCAA athletes.
  • Coordinated recovery protocols with medical and training staff.

Policy Analyst, Operations

Texas Farm Bureau
01.2018 - 04.2023
  • Remote 2020-2023
  • Processed financial transactions including policy changes, billing updates, disbursement entries, and client refunds in alignment with internal control standards.
  • Produced and reviewed insurance certificates and documentation for accuracy and compliance with regulatory requirements.
  • Maintained detailed client and transaction records to support audit readiness and treasury reporting.
  • Resolved discrepancies by collaborating with internal teams and customers to ensure timely processing.
  • Supported remote workflow tools and upheld service quality during transition to digital-first operations.


Office Assistant

Live Oak Acupuncture
01.2015 - 04.2019
  • Oversaw client intake, billing, scheduling, and insurance verification in a clinical setting.
  • Maintained patient records and documentation in accordance with HIPAA standards.

Group Fitness Instructor & Personal Trainer

Titan Fitness
01.2016 - 04.2018
  • Led fitness classes and individual coaching programs with a focus on client documentation and safety.
  • Managed POS and client data systems to ensure accurate billing and goal tracking.

Education

Bachelor of Science in Education (B.S.Ed.) - Health, Kinesiology & Leisure Studies

Baylor University
Waco, TX

Licensed Massage Therapist (LMT) - undefined

Alternative Body Care School of Massage
Waco, TX
01.2018

Skills

  • Financial Transaction Processing & Documentation
  • Disbursement Entry & POS Systems (CRM, MassageBook, Square, Stripe, Paypal, Infusionsoft)
  • SaaS platforms (MassageBook, Vagaro, Jane)
  • Regulatory compliance support
  • Workflow Management (Remote & In-Person)
  • Microsoft Office Suite
  • Business Operations & Client Relations
  • Licensed Massage Therapist Certified Personal Trainer

Timeline

Contracted Massage Therapist

Baylor Women’s Tennis
09.2018 - 12.2024

Business Owner & Licensed Massage Therapist

Hope and Health Wellness
05.2018 - Current

Policy Analyst, Operations

Texas Farm Bureau
01.2018 - 04.2023

Group Fitness Instructor & Personal Trainer

Titan Fitness
01.2016 - 04.2018

Office Assistant

Live Oak Acupuncture
01.2015 - 04.2019

Licensed Massage Therapist (LMT) - undefined

Alternative Body Care School of Massage

Bachelor of Science in Education (B.S.Ed.) - Health, Kinesiology & Leisure Studies

Baylor University

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