Darrian Steward

Industry leader in providing SaaS Solutions in the FinTech Segment

• Successfully maintained Top 3 account manager in North America in all renewal and renewal upsells generating over $4.6 million against $3.4 mil quota ( 113% attainment ) during 2023 fiscal year.
• Achieved exceptional results generating over $5.5 million in renewal subscription base and upsell revenue within 23 months.
• Recognized as Presidents Club 2023 member for surpassing highest standards of annual performance among elite sellers and managers.
• Managed diverse portfolio of over 60 mid-market, enterprise accounts. Ensuring each client received personalized attention and support
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Served as primary point of contact for all account-related matters, building trust with key decision makers.
• Mastered and constantly improved sales prospecting, follow-up and upsell processes.

• Experienced in sourcing and hiring top talent for Fortune 500 and other diverse industry organizations in engineering and healthcare.
• Successfully secured contract-to-hire and 3,6,9 month contracted positions for over 40 candidates. Generating over $7,000 in spread within first 3 months.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
• Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.

• Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
• Analyzed sales data periodically to make necessary adjustments in strategy or approach when needed.
• Increased customer satisfaction (ESQI) rating from 78% - 89% as call back manager for customers.
• Significantly increased total car rental revenue ( including protection products ) by 20% post - covid.
• Maintained position as Top 10 Management Trainee in monthly insurance protection upgrade sales rankings for entire NY/NJ region out of 75 employees.

• Organized and executed daily/weekly/monthly plans for adding new opportunities and having 3x amount of quota in pipeline.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Generated leads through targeted marketing efforts such as social media campaigns, email blasts, and cold calling strategies.

• Double-A Affiliate to NY Yankees, Generated revenue of new business through season tickets, group sales and rental suites.
• Built relationships with local businesses to help improve relationships with baseball team.
• Planned " Parks and Recreation Night" marketing campaign, which celebrated local parks and recreation departments for youth sports.
• Managed approximately 60 incoming calls, and emails per day from customers.