Darrian Tolliver

• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Removed damaged, out-of-code, not-in-set and discontinued items.
• Updated pricing and signage to complete product displays and educate customers.
• Verified products appeared at correct locations in proper quantities.
• Trained and help install our safety and positivity culture.

Help train associates on claims processes, process claims, hazardous material and stolen items.

Work in DsD and the SMART system to check in venders and merchandise.

Collaborated with other departments to make sure they followed best asset protection practices.

• Coached employees through day-to-day work and complex problems.
• Developed and implemented procedures for responding to customer inquiries and resolving technical issues.
• Established team priorities, and monitored performance.

• Tracked substitutions and informed customers of changes.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.