Darrick Willis
Ferris
Summary
Dynamic Assistant Manager at Image Technology with a proven track record in employee training and conflict resolution. Expert in fostering team motivation and enhancing customer relations, driving operational success. Adept at strategic planning and process improvement, ensuring compliance and achieving business goals through effective leadership and communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Image Technology
Lancaster
07.2015 - Current
- Coordinated with other departments to ensure smooth flow of operations.
- Collaborated with management on developing strategic plans for achieving business goals.
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Communicated regularly with customers to gain insights into their needs.
- Managed customer service inquiries and complaints in a timely manner.
- Recruited and trained new employees to meet job requirements.
Education
High School Diploma -
Wilmer Hutchins High School
Hutchins, TX01-1994
Skills
- Employee training
- Customer service
- Conflict resolution
- Time management
- Problem solving
- Team motivation techniques
- Marketing
- Employee supervision
- Customer rapport
- Sales reporting
- Goal setting
- Customer relations
- Money handling
- Recruitment and hiring
- Employee engagement
- Vendor relationship management
- Meeting facilitation
- Team building
- Employee scheduling
- Team motivation
- Staff supervision
- Verbal and written communication
- Process improvement strategies
- Decision-making
- Multitasking and organization
- Inventory management
- Team leadership
- Process improvement
Certification
- Licensed Elder
Affiliations
- Musician
- Photographer
Timeline
Assistant Manager
Image Technology
07.2015 - Current
High School Diploma -
Wilmer Hutchins High School
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