Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Darricka Forrest

Hallandale Beach,FL

Overview

4
4
years of professional experience
1
1
Certification

Work History

Call Center Agent

BrandsMart USA
05.2022 - 08.2024
  • Answer calls and respond to emails
  • Processing customer complaints
  • Follow up with customers based on necessary concern
  • Customer service
  • Emotional intelligence and empathy
  • Providing helpful information to customer
  • Responding to the needs of customers
  • Communicate with other departments
  • Rescheduling

Take-Out Team Member

Smokey Bones Bar & Fire Grill
07.2021 - 03.2022
  • Taking orders
  • Money handling
  • Training new employees
  • Solving customer's complaints
  • Maintaining and cleaning stationed areas
  • Communicate with the kitchen
  • Stocking areas

Take-Out Team Member

Jack's Old Fashioned Hamburgers
06.2020 - 10.2020
  • Communicate with the kitchen
  • Taking Orders
  • Preparation for the kitchen
  • Serving Food
  • Stocking areas

Education

Full Specialist Diploma and License -

Hollywood Institute of Beauty and Careers
11.2023

High School Diploma -

Plantation High School
05.2021

Skills

  • Creativity
  • Analytical Skills
  • Organizational skills
  • Microsoft Outlook
  • Detailed orientation
  • Problems solving
  • Custom service
  • Effective Interpersonal communication

Certification

  • Barbicide Certificate
  • Barbicide Covid-19 Certificate
  • Barbicide Be Healthy Initiative Certificate

Personal Information

Willing To Relocate: True

Timeline

Call Center Agent

BrandsMart USA
05.2022 - 08.2024

Take-Out Team Member

Smokey Bones Bar & Fire Grill
07.2021 - 03.2022

Take-Out Team Member

Jack's Old Fashioned Hamburgers
06.2020 - 10.2020

Full Specialist Diploma and License -

Hollywood Institute of Beauty and Careers

High School Diploma -

Plantation High School

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Darricka Forrest