Darrielle Johnson
Summary
Hardworking and passionate job seeker to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Proven track record of enhancing customer satisfaction. Skilled in multitasking, exceling in fast-paced environments, and ensuring efficiency and compliance. Detail-oriented team player with strong organizational skills. Dependable candidate successful at managing priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Focused on always producing high-quality with professional results.
Overview
6
6
years of professional experience
Work History
Cleaning Contractor
Unifi Talent Acquisition
01.2024 - 05.2024
- Enhanced customer satisfaction by providing thorough and efficient cleaning services on Delta airplanes within tight timeframes.
- Consistently followed safety protocols by maintaining proper use of cleaning chemicals, and proper movement on and off aircrafts resulting in zero workplace accidents or injuries.
- Cleaned and polished glass doors, mirrors and other surfaces while removing trash, debris, and other waste materials to maintain professional appearance.
- Cleaned and sanitized bathrooms, kitchen/galley's, main cabin, and basic economy according to established protocols..
Front of House Employee
Chic-Fil-A
07.2023 - 08.2023
- Enhanced customer satisfaction by providing attentive and accurate service and taking orders in a timely manner.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Established welcoming atmosphere by greeting each guest warmly.
Guest Advocate
Target
09.2022 - 05.2023
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Machine Operator
Webasto
06.2021 - 08.2021
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Complied with company and OSHA safety rules and regulations.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Kept detailed production records and identified hold-ups.
Distribution Clerk
Reino Linen
05.2021 - 06.2021
- Tagged and shelved linen product.
- Processed and restocked returns.
- Picked orders, checked products, and packed closets throughout the hospital.
- Utilized heavy machinery and equipment such as high stand-up and sit-down forklifts.
- Distributed linen on foot to doctors and nurses in the hospital for patients.
- Sorted and placed linen into closets with high levels of accuracy.
Cashier
Kentucky Fried Chicken
06.2018 - 05.2021
- Helped customers complete purchases, satisfaction and sales numbers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Operated cash register to record all transactions accurately and efficiently.
Education
Bachelor of Arts - Psychology
Clark Atlanta University
Atlanta, GA05.2024
High School Diploma -
Renaissance High School
Detroit, MI06.2020
Skills
- Customer assistance
- Point of Sale Knowledge
- Cash Register Operation
- Communication and Interpersonal Skills
- Cleaning and sanitizing
- Strong Work Ethic
- Multitasking abilities
- Safety and compliance
- Machine Operation
- Forklift Operation
Timeline
Cleaning Contractor
Unifi Talent Acquisition
01.2024 - 05.2024
Front of House Employee
Chic-Fil-A
07.2023 - 08.2023
Guest Advocate
Target
09.2022 - 05.2023
Machine Operator
Webasto
06.2021 - 08.2021
Distribution Clerk
Reino Linen
05.2021 - 06.2021
Cashier
Kentucky Fried Chicken
06.2018 - 05.2021
Bachelor of Arts - Psychology
Clark Atlanta University
High School Diploma -
Renaissance High School