Sonar Technician experienced in surface and underwater sonar systems and fire control systems over 4-year career in US Navy. Teamed with crews to conduct undersea surveillance, navigation and target location. Coordinated equipment maintenance, upgrade and replacement.
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs.
Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Sonar Technician
US Navy Uss Alaska
12.2019 - Current
Maintained COMSEC and INFOSEC in operations and actions to preserve operational integrity.
Conducted passive and active sonar searches for suspected targets.
Calculated maneuvers and provided commander with operational and situational reports along with depth, range and system statuses.
Updated documentation such as technical manuals and equipment maintenance records.
Adjusted equipment and system filters to mitigate biological and environmental impacts on acoustic data.
Analyzed multiple data inputs across active and passive acoustic, Expendable Bathythermograph (XBT) and tactical oceanographic.
Securtiy Guard
Securitas Security Services USA
01.2019 - 01.2020
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Guided periodic property safety inspections and oversaw remedial action for potential hazards.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Warehouse Forklift Operator
Hemple Coatings
01.2017 - 01.2018
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Unloaded and stacked materials by raising and lowering lifting devices.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Customer Service Representative Team Lead
Target
01.2015 - 01.2017
Handled day-to-day customer contact via phones, faxes, and emails.
Resolved escalated customer service inquiries and complaints to maintain satisfaction.
Monitored customer service calls to verify representatives' adherence to service standards and best practices.
Supervised large teams with guidance, support and direction for high-quality customer care.
Built positive rapport and relationships for high levels of customer satisfaction.
Propulsion Plant Local Area Network Lead/Supervisor at United States Navy, USS John C. Stennis (CVN 74)Propulsion Plant Local Area Network Lead/Supervisor at United States Navy, USS John C. Stennis (CVN 74)