Results-driven Floor Lead with expertise in team leadership, safety compliance, and workflow optimization. Proven track record in mentoring staff and enhancing operational efficiency through effective problem-solving.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Floor Lead
Arrow Carton
01.2020 - 09.2025
Supervised daily operations to ensure adherence to safety and quality standards.
Trained and mentored new team members on equipment use and workflow processes.
Coordinated with management to optimize production schedules for efficiency gains.
Implemented process improvements that enhanced packaging speed and reduced waste.
Monitored inventory levels, facilitating timely reordering of supplies to maintain workflow.
Conducted regular inspections to uphold compliance with company policies and regulations.
Resolved operational challenges through effective problem-solving and team collaboration.
Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
Resolved conflicts between employees professionally, fostering a positive working environment that encouraged collaboration rather than competition.
Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
Receiving Clerk
SupplyOne
08.2017 - 12.2019
Oversaw receiving operations to ensure timely and accurate processing of incoming shipments.
Trained new staff on proper inventory handling and safety protocols.
Implemented inventory control measures to maintain optimal stock levels.
Collaborated with shipping department to coordinate efficient product distribution.
Utilized warehouse management system to track inventory and streamline workflows.
Conducted regular quality checks on received goods to ensure compliance with standards.
Resolved discrepancies between packing lists and physical inventory through detailed investigations.
Developed best practices for efficient space utilization in receiving area, enhancing overall productivity.
Maintained tidy, organized and safe work area to comply with cleanliness standards.
Regularly reviewed invoices and double-checked orders.
Unloaded pallets and deliveries and organized products in warehouse.
Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
Compared shipping orders and invoices against contents received to verify accuracy.
Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
Optimized storage space utilization by arranging received items strategically within designated areas of the warehouse.
Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
Double-checked cargo inventories and documentation for accuracy.
Double checked records, daily reports, and inventory transactions to identify and correct variances.
Properly labeled and stored goods in safe area to provide identification and avoid losses.
Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Maintained accurate inventory records through diligent data entry, updating, and filing.
Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
Utilized forklift to transport pallets of goods to and from warehouse.
Boosted customer satisfaction by diligently inspecting all received merchandise for damages or defects before distribution.
Expedited processing times by swiftly unloading trucks and properly staging products for inspection.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Furniture Store Owner
Midwest Furnishings
02.2002 - 07.2017
Managed daily operations to ensure efficient store performance and customer satisfaction.
Developed and implemented marketing strategies to increase brand visibility and drive sales growth.
Trained and mentored staff in customer service best practices and product knowledge.
Oversaw inventory management, optimizing stock levels to reduce costs and enhance product availability.
Established strong vendor relationships to negotiate favorable terms and improve supply chain efficiency.
Analyzed sales data to identify trends, inform purchasing decisions, and adjust merchandising strategies.
Created a welcoming store environment that enhanced customer experience and loyalty through visual merchandising techniques.
Led community engagement initiatives to strengthen local partnerships and promote brand awareness within the region.
Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
Prepared bank deposits and handled business sales, returns, and transaction reports.
Boosted sales during peak seasons by designing promotional events and coordinating targeted advertising campaigns.
Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
Trained and motivated employees to perform daily business functions.
Proactively addressed potential safety hazards within the store environment, maintaining a secure and compliant space for staff and customers.
Conducted routine maintenance checks on store equipment to ensure operational efficiency and prevent costly repairs or replacements later on.
Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
Optimized product positioning within the store layout to increase visibility of key items resulting in higher sales conversions.
Managed day-to-day business operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.