Darrin Maple
Georgetown,TX
Summary
Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with Number years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills. Resourceful Site Supervisor tenacious about keeping operations on-schedule and on-budget. Successful at coordinating diverse resources and satisfying tough clients according to demanding timelines. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Glazier Installing Foreman
JR Butler Inc.
05.2023 - 10.2023
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Provided feedback to workers on job performance and safety procedures.
- Trained workers in proper methods, equipment operation and safety procedures.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Developed and maintained positive relationships with clients and other stakeholders.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Inspected equipment and tools used for safe operation.
- Directed projects according to schedule and quality demands.
- Created and implemented plans to maximize efficiency of workers.
- Administered disciplinary actions to workers violating safety regulations and company policies.
Supervisor
RCL Construction
06.2021 - 04.2023
- Equiptment operator
- Dealt with customers
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Solicited customer feedback to identify and improve on areas of weakness.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Lead Glazier
Haley Greer
03.2018 - 04.2021
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Fabricated and installed required hardware and moldings for glass installations.
- Completed fabrication and installation of storefront areas and aluminum-framed entrances.
- Measured areas in need of glass installations and identified best product solution for each specific job.
- Illustrated commitment to high standards of quality, accuracy and service.
- Repaired and installed mirrors, table tops, and mirrored wardrobe doors.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email or in person.
- Monitored work site operations and safety to prevent hazards and cultivate efficiency.
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
Glazier
Kovach Building Enclosures
12.2016 - 03.2020
- Followed established safety guidelines while removing broken glass prior to glass replacement.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Measured areas in need of glass installations and identified best product solution for each specific job.
- Fabricated and installed required hardware and moldings for glass installations.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Completed fabrication and installation of storefront areas and aluminum-framed entrances.
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
- Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email or in person.
- Identified obstacles and used independent judgment to make decisions and solve problems.
Parts Specialist
Oreilly Auto Pats
03.2011 - 03.2015
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Tracked parts use and charged items to customer accounts for billing.
- Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
- Increased store revenue by cross-selling products and upselling services to customers.
- Identified early product failure trends and communicated information to customers to help select more suitable parts.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Organized parts storage and stocked inventory according to established guidelines.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
- Maintained clean and neat parts counter and sales floor.
- Assisted customers in finding appropriate parts promptly.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
- Adhered to company guidelines for performance and compliance.
- Maintained extensive understanding of common problems and methods for repair.
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
- Advised customers on substitution or modification of parts to replace original manufacturer parts.
Education
Diploma -
Leander High School
Leander, TX05.2011
Skills
- Glass Installation Expertise
- Time Management
- Team Leadership
- Glass Fabrication
- Equiptment operator
- Grader
Timeline
Glazier Installing Foreman
JR Butler Inc.
05.2023 - 10.2023
Supervisor
RCL Construction
06.2021 - 04.2023
Lead Glazier
Haley Greer
03.2018 - 04.2021
Glazier
Kovach Building Enclosures
12.2016 - 03.2020
Parts Specialist
Oreilly Auto Pats
03.2011 - 03.2015
Diploma -
Leander High School