Summary
Overview
Work History
Education
Skills
Timeline
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Darrin Nielsen

League City,TX

Summary

Dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations. Skilled in dealing with physical confrontations. Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Dedicated Personal Shopper well-versed in selecting, packing and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring 3 1/2 years of retail experience to dynamic new position.

Overview

3
3
years of professional experience

Work History

AP - Asset Protection

Walmart
01.2023 - 07.2024
  • Received and processed product shipments in accordance with established procedures.
  • Inspected incoming merchandise for quality assurance, quantity accuracy, and adherence to customer specifications.
  • Identified discrepancies between shipment documents and actual contents of shipments.
  • Recorded receiving data into company system accurately and promptly.
  • Unloaded delivery trucks using appropriate tools and equipment.
  • Created labels for products received based on specific customer requirements.
  • Communicated with vendors regarding any damaged goods or shortages in orders received.
  • Assisted in the preparation of daily shipping and receiving reports as needed.
  • Performed cycle counting activities as required by management staff.
  • Verified counts against packing slips and invoices to ensure accuracy prior to accepting deliveries.
  • Collaborated with team members to prepare items for shipment per customer instructions.
  • Resolved problems related to incorrect or damaged shipments from vendors in a timely manner.

Online Grocery Associate

Walmart
02.2022 - 07.2022
  • Greeted customers and provided excellent customer service.
  • Provided detailed product information to customers.
  • Assisted in selecting items according to customer preferences.
  • Created personalized shopping experiences for each customer.
  • Coordinated with vendors to ensure timely deliveries of products.
  • Developed strategies to increase sales and improve customer experience.
  • Maintained accurate records of orders, returns, exchanges and payments.

Personal Shopper/eCurbside

HEB Grocery Store
06.2021 - 02.2022
  • Assisted customers with selecting items for their orders online.
  • Processed customer orders accurately and efficiently.
  • Maintained a clean and organized work area throughout the day.
  • Verified that products chosen by customers were in stock and available for pick up.
  • Worked quickly to locate products on store shelves and meet order deadlines.
  • Provided excellent customer service when interacting with shoppers in person or on the phone.
  • Followed company policies regarding product returns, exchanges, and refunds.
  • Communicated any discrepancies between customer orders and what was picked up to management.

Education

Associate of Occupational Studies - Automotive Engineering

Universal Technical Institute
Houston, TX
09-2025

High School Diploma -

College Park High School
05-2020

Skills

  • Customer Service
  • Teamwork And Collaboration
  • Customer Engagement
  • Friendly And Positive
  • Relationship Building
  • Claims Processing
  • Team Collaboration
  • Decision-Making

Timeline

AP - Asset Protection

Walmart
01.2023 - 07.2024

Online Grocery Associate

Walmart
02.2022 - 07.2022

Personal Shopper/eCurbside

HEB Grocery Store
06.2021 - 02.2022

Associate of Occupational Studies - Automotive Engineering

Universal Technical Institute

High School Diploma -

College Park High School

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Darrin Nielsen