Darrin Ortiz
Saint Petersburg,FL
Summary
Sales professional with proven ability to engage customers, drive sales, and exceed targets. Skilled in customer relationship management, persuasive communication, and problem-solving. Strong focus on team collaboration and adaptability to changing demands. Known for reliability and delivering results in fast-paced environments.
Dynamic professional with a proven track record at Bay Glass and Window, excelling in window and door installations. Skilled in job site cleanup and tool maintenance, I enhanced customer satisfaction through efficient service and effective communication. Committed to maximizing energy efficiency, I consistently reduced installation errors and fostered teamwork.
Professional dining services expert with extensive experience in delivering exceptional guest experiences. Skilled in table service, menu knowledge, and maintaining welcoming environment. Strong focus on teamwork and adaptability ensures smooth operations and high customer satisfaction. Known for reliability, effective communication, and positive attitude in fast-paced settings.
Overview
15
15
years of professional experience
Work History
Window and Door Installer
Bay Glass and Window
St. Petersburg, FL
11.2023 - 06.2025
- Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
- Reduced installation errors by regularly attending training sessions, staying current on industry best practices, and sharing knowledge with team members.
- Improved customer satisfaction by providing efficient and accurate window and door installations.
- Maximized energy efficiency in homes by properly sealing windows and doors during installation, reducing drafts and lowering utility bills for clients.
Dining Room Server
Seabreeze Island Grill
North Redington Beach, FL
10.2021 - 03.2023
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Built long-lasting relationships with residents.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
Phone Sales Representative
Mortgage Investors Corporation
St. Petersburg, FL
06.2010 - 01.2011
Made outbound calls to military veterans interested in refinancing their home loans at lower interest rates.
Education
Bachelor of Arts - Anthropology
University of South Florida
St Petersburg, FL05-2013
Skills
- Job site cleanup
- Computer skills
- Goal oriented
- Building rapport
- Script memorization
- Follow-up calls
- Customer service
- Attention to detail
United States Marine Corps
Served four years in the US Marine Corps from July 2003 to July 2007. Deployed to Afghanistan in 2004 and Iraq in 2005.
Timeline
Window and Door Installer
Bay Glass and Window
11.2023 - 06.2025
Dining Room Server
Seabreeze Island Grill
10.2021 - 03.2023
Phone Sales Representative
Mortgage Investors Corporation
06.2010 - 01.2011
Bachelor of Arts - Anthropology
University of South Florida