Darrin Staffa

• Drove truck to weigh stations before and after loading and along routes to document weight and conform to state regulations.
• Verified count and condition of products loaded and unloaded to prepare reports on shortages, overages and damages.
• Identified highly efficient routes to meet aggressive delivery schedules.
• Maintained complete records of truck maintenance, delivery schedules, customer issues and location notes to inform management of delivery operations.
• Obtained receipts or signatures for delivered goods and collected payments for services.
• Communicated with shipping and receiving personnel regarding bills of lading and delivered and transported freight.
• Complied with all procedures by obtaining and maintaining proper delivery authorizations and pickup documentation.
• Conducted vehicle inspections before and after trips, logging and reporting mechanical problems.
• Verified safe and consistent operations by conducting DOT pre-trip inspections according to established criteria.

Entrepreneurial and results driven Pet store owner/manager with a passion for animals and a commitment to providing exceptional customer service.

• Experienced in all aspects of management, including inventory management, sales, marketing and staff supervision.

• Researched and reported on business opportunities to increase market share.
• Developed sales tracking methods and managed analytics to determine pricing and profitability strategies.
• Represented company at Home events and cultivated business contacts to increase expansion opportunities.
• Prepared bids based on market research and sales projections.
• Supported management with annual budget and sales predictions to increase ROI.
• Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
• Presented bids and contracts for potential clients to review during meetings.
• Worked with distribution centers to expedite orders to increase delivery time, and improving customer satisfaction.
• Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.