DARRIN TWITTY
Deal Desk Analyst
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Deal Desk Analyst – Remote Consultant
8x8 Voice Over IP Company
CAMPBELL, CA
03.2022 - 01.2023
- Validate over 249 order requests against contractual agreements and all required approvals and/or documents (i.e. Purchase Orders)
- Analyzed all orders conform to policies & sales/commercials matrix, and coordinate with sales, finance, partners, and other stakeholders when revisions are required and/or approvals are necessary
- Verified all sales orders are processed and scheduled within SLA upon receipt of order request
- Provided cross-functional operational support to sales, logistics and manufacturer on daily activities
- Controlled and monitor weekly metrics, including on-time delivery, average business days to ship, expedite and rejection rates, etc.; identify areas for improvement and work with team to drive improvements
- Retained proactive communication with Sales and Management on any urgent orders/exceptions
- Reviewed and assist in ongoing documentation of ordering procedures including analyzing gaps within in order entry processes, participating in development of new processes or techniques to resolve problems and prevent their re-occurrence
- Maintain focus, processing throughput, and professional composure in a fast-paced environment, especially during high-volume periods at the quarter end & month end
- Initiated service activation requests for booked customer orders.
Technical Business Analyst – DHS/HRBP Consultant
Office Of Human Capital, Dept Of Homeless Services
NEW YORK, NY
12.2019 - 07.2021
- Performed various analyses and generate reports as requested. Reconciling budget reports and Head-count reports for HRA/DHS
- Edited over 150 job posting templates, liaison with DHS Divisions regarding job openings and candidate selections; for Job Flyer for recruitment for Posting external or Internal Citywide
- Reviewed and approve new requests in ePAR; providing Hiring Managers and HRBP with easy tool to submit personnel actions electronically
- Acted as department liaison with Salary Administration, Recruitment, and other HCM units regarding actions processing; submitting salary requests and offer requests for new candidates.
Administrative Analyst - Consultant
Department Of Homeless Services
NEW YORK, NY
12.2016 - 12.2019
- Oversaw the new HOME system for all DHS shelters
- Administered technical assistance and training to Housing coordinators using the HOME System
- Provided Housing Manager with real-time scheduling assists to schedule client's for apartment viewings using HOME system with an 95% viewing rate
- Distributed each morning the distribution list for unmatched available Public Engagement Unit (PEU) provided by HRA
- Assisted with scheduling DHS Referrals for NYCHA Housing.
Account Manager
Gentsamongmen.com
NEW YORK, NY
01.2014 - 12.2016
- Ensured all new projects satisfy clients disclosure and non-disclosure agreements
- Coordinated with the founder at brand events in building and maintaining client relationships
- Scrutinized company website profit/loss statements
- Pitched brand awareness through targeted marketing events.
Auditor/Consultant
CGI Group
NEW YORK, NY
05.2013 - 09.2013
- Compiled and analyzed claims data from homeowners, prepare important correspondence, and conduct investigations under general or specific guidelines set by the Community Development Block Grant
- Performed complete inspection of client's records, verify insurance policy and claims data, and grant eligibility.
Compliance Analyst - Mortgage Defaults Services
JPMORGAN CHASE BANK
NEW YORK, NY
11.2011 - 05.2013
- Assisted investigation and risk management teams with fraud investigations and risk identification
- Assessed company reports and identify risk measures in the mortgage LOB (Line of Business)
- Verified compliance efforts as it relate to complex federal regulatory requirements
- Examined 800,000 loan packages for compliance and fraud prevention and reported all suspicious activities.
- Prepared documentation and records for upcoming audits and inspections
Education
Associate of Arts Awarded -
Borough of Manhattan Community College
New York, NY 02.2010 - 06.2011
Skills
Microsoft Office, Salesforce, Dropbox, NetSuite, Looker, DocuSign, Google Workplaceundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Deal Desk Analyst – Remote Consultant
8x8 Voice Over IP Company
03.2022 - 01.2023
Technical Business Analyst – DHS/HRBP Consultant
Office Of Human Capital, Dept Of Homeless Services
12.2019 - 07.2021
Administrative Analyst - Consultant
Department Of Homeless Services
12.2016 - 12.2019
Account Manager
Gentsamongmen.com
01.2014 - 12.2016
Auditor/Consultant
CGI Group
05.2013 - 09.2013
Compliance Analyst - Mortgage Defaults Services
JPMORGAN CHASE BANK
11.2011 - 05.2013
Associate of Arts Awarded -
Borough of Manhattan Community College
02.2010 - 06.2011
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