Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darrin Washington

Humble

Summary

A seasoned Technician/Box Installer and Food Service Manager, I excel in multitasking and customer service, demonstrated through my tenure at Reddy Ice. Skilled in equipment maintenance and fostering team unity, I've significantly enhanced operational efficiency and customer satisfaction. My proactive approach and mechanical knowledge ensure high-quality standards and workplace safety.

Overview

22
22
years of professional experience

Work History

Technician/Box Installer

Reddy Ice
12.2008 - Current

Remove/Install DSD and ISB units properly

Making sure all ISB equipment is correctly installed and functioning properly.


Delivering quality customer service.


Making sure all paperwork is completed correctly and turned in, in a timely manner.


Loading equipment safely onto trailer or flat bed truck.


Operating heavy equipment in a safely manner including forklift and 24ft flat bed trailer truck.


Scanning equipment correctly using hand held devices.

Food Service Manager

KFC Taco Bell
12.2002 - 12.2003
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
  • Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
  • Oversaw training of more than Number team members.

Education

Associate Of Business Administration - Business Administration

Florida Career College
Houston, TX
11.2022

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Troubleshooting
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Mechanical Knowledge
  • Preventive Maintenance
  • Documentation and reporting
  • Equipment maintenance
  • Work Planning and Prioritization
  • Customer interaction
  • System troubleshooting
  • Heavy lifting
  • Repair services
  • Workload management
  • Routine Inspections
  • Equipment Repair
  • Deadline oriented
  • Team Training
  • Relationship building
  • Safety Equipment
  • Electrical repair
  • Tech-Savvy
  • System diagnostics
  • HVAC systems

Timeline

Technician/Box Installer

Reddy Ice
12.2008 - Current

Food Service Manager

KFC Taco Bell
12.2002 - 12.2003

Associate Of Business Administration - Business Administration

Florida Career College
Darrin Washington