Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Darrion Brown

Indianapolis,IN

Summary

Dynamic and results-oriented professional with a proven track record. Excel in roles requiring exceptional attention to detail and teamwork. Leveraged forklift operation expertise and unparalleled customer service skills to enhance operational efficiency and customer satisfaction. Demonstrated leadership by significantly reducing shipping errors and improving team performance, embodying dependability and critical thinking. Proficient usage of Technology, possessing great skill in data analysis,processing and coding.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Picker Packer

Amazon
11.2023 - Current
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.

Tools and Hardware Associate

Lowe's
02.2023 - 09.2023
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated training sessions for new hires, ensuring they were adequately prepared for their roles as Hardware Associates.
  • Educated customers on proper tool usage and safety precautions, reducing the likelihood of accidents and injuries.
  • Managed stock levels effectively, preventing overstocking or shortages while maintaining optimum product availability.
  • Demonstrated expertise in various hardware categories by staying up-to-date with industry developments.
  • Enhanced customer satisfaction by providing timely and accurate hardware solutions.

Team Lead/stocker

Walmart
12.2020 - 01.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.

Overnight Stocker

Krogrer
08.2019 - 10.2020
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.

Cashier

Family Dollar
03.2018 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

No Degree - Science in Information Technology

American InterContinental University
Schaumburg, IL
05.2026

Skills

  • Forklift Operation
  • Quick Learner
  • Attention to Detail
  • Dependable and reliable
  • Teamwork and Collaboration
  • Critical thinking & Decision making
  • Warehousing functions
  • Exceptional time management skills
  • Data Entry & Processing
  • Interdepartmental communication
  • Inventory Management and Planning
  • Hand-Eye Coordination
  • Customer Service
  • Proficiency in [Technology]
  • Goal Setting and Prioritization
  • Staff Training

Certification

Possess a certification in CompTIA A+

Languages

Spanish
Limited Working

Timeline

Picker Packer

Amazon
11.2023 - Current

Tools and Hardware Associate

Lowe's
02.2023 - 09.2023

Team Lead/stocker

Walmart
12.2020 - 01.2023

Overnight Stocker

Krogrer
08.2019 - 10.2020

Cashier

Family Dollar
03.2018 - 06.2019

No Degree - Science in Information Technology

American InterContinental University

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Darrion Brown