Darrion Clarke
Jacksonville,FL
Summary
Dynamic and results-driven leader with over 20 years of experience in warehouse operations, logistics, and team management across various industries including wholesale, retail, food and beverage, and transportation. Proven expertise in overseeing large-scale warehouse operations, managing inventory, optimizing productivity, and implementing cost-control strategies. Skilled in staff development, performance improvement, and fostering strong relationships with customers, employees, and partners to drive business growth, ensuring compliance, and managing multisite operations to meet budgetary and operational goals. Known for effectively leading diverse teams, driving continuous improvement, and delivering exceptional customer service while maintaining a safe and efficient work environment.
Management professional with extensive experience in leading site operations and ensuring project success. Proven ability to foster collaboration, adapt to changing priorities, and consistently achieve results. Known for strategic planning and strong problem-solving capabilities, combined with focus on team synergy and operational efficiency.
Overview
27
27
years of professional experience
Work History
SITE LEADER
Drummond
01.2024 - 03.2025
- Oversaw daily operations to ensure timely completion of workload of 80,000 - 100,000 fedex shipments while maintaining and enhancing customer service standards
- Develop and manage the distribution department budget, ensuring cost efficiency and resource allocation
- Design and implement performance metrics for maintenance, providing staff training to optimize performance and ROI
- Create and execute development plans for associates and team leads in technical, professional, and leadership skills
- Drive continuous improvements in operational processes, proactively identifying opportunities and executing enhancements in alignment with key business metrics (cost, productivity, quality, safety, etc.)
- Created a positive work environment that promoted high levels of morale, job satisfaction, and retention among team members.
- Demonstrated a strong commitment to environmental stewardship by implementing sustainable practices throughout all aspects of site management and operations.
REGIONAL OPERATIONS PROJECT MANAGER
McLaren Group
06.2023 - 12.2023
- Temporarily oversaw operations, logistics, and personnel across multiple warehouses on the East Coast, ensuring smooth and efficient management of all activities
- Managed inventory of 10,000 items to maintain accuracy and ensured stock levels met company minimum standards, while overseeing the selection and shipping of all orders from East Coast warehouses
- Provided technical and administrative leadership to lab staff, implementing best practices for continuous process improvement to drive operational efficiency
- Led the organization to meet or exceed budgeted profit objectives, collaborating with Sales management to drive year-over-year revenue growth
- Managed staffing levels, ensuring the right skill sets were in place to achieve corporate goals, with approval authority for hiring, reviews, raises, and terminations, while ensuring compliance with corporate policies and regulations
- Championed continuous improvement initiatives within the team by identifying and executing on opportunities for operational enhancements.
SENIOR SITE OPERATIONS MANAGER
Imperial Dade
07.2018 - 02.2023
- Was responsible for overseeing all regional warehouse, transportation, office, customer service, and purchasing operations across multiple facilities, including the main Jacksonville facility (100,000 sq
- Ft.), Savannah facility (68,000 sq
- Ft.), Charleston facility (25,000 sq
- Ft.), and an offsite facility (30,000 sq
- Ft.), managing inventory worth several million dollars across multiple shifts
- Managed a fleet of tractor-trailer and box trucks to ensure the timely delivery of all customer orders in FL, GA, and SC, while maintaining inventory accuracy to meet company standards
- Communicated with sales reps, drivers, and customer service teams to address all customer issues in a timely manner, providing leadership and guidance to more than 250 warehouse associates and 18 exempt associates
- Assisted in managing additional warehouses (Orlando - 300,000 sq
- Ft., Tampa - 78,000 sq
- Ft., Miami - 500,000 sq
- Ft.) and was responsible for managing the warehouse P&L to ensure operations stayed within budget, while overseeing EBITDA earnings
- Maintained clear communication with regional and VP officers, managed staffing levels to ensure the proper skill sets were in place to achieve corporate goals, and held approval authority for all new hires, reviews, raises, and terminations, ensuring compliance with corporate policies and regulatory requirements
WAREHOUSE OPERATIONS MANAGEMENT
SanMar
06.2017 - 06.2018
- Achieved company objectives for customer experience within the center by effectively leading and supervising 200 team members
- Directed the hiring process for all team members and oversaw new hire orientation procedures, ensuring smooth onboarding
- Trained and evaluated team members' efficiency and productivity by establishing performance standards, conducting regular Operations Reviews, and making recommendations for wage increases and promotions when applicable
- Led people-related initiatives, including bench planning and climate survey follow-ups, and initiated disciplinary procedures as necessary, up to and including termination
- Ensured compliance with Standard Operating Procedures (SOP) as the immediate supervisor of team members, while consistently driving a positive customer experience
WAREHOUSE OPERATIONS MANAGER OF FLORIDA
The Coca-Cola Company
06.2012 - 08.2017
- Managed all warehouse functions in a 328,000 sq
- Facility, ensuring daily order fulfillment and providing backup support for supervisors when needed, while overseeing the movement of products, machinery, and other warehouse-related operations
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
- Managed the OPEX budget, maintaining strong relationships with customers and supply chains, and providing effective problem analysis and solutions
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Utilized advanced SAP skills for inventory management and outbound deliveries using operating systems PN1 and PR1, ensuring seamless operations
- Applied knowledge of OSHA and DOT regulations, created SOPs, coached Voice-Pick staff, recruited personnel, and conducted inventory audits to ensure loss prevention
SUPPORT MANAGER
Walmart
04.2010 - 05.2013
- Collaborated with all departments (GM, Grocery, Perishables) to support daily operational needs, ensuring effective merchandising of bestselling products
- Oversaw inventory audits, ensuring accurate tracking and accountability across all departments
- Implemented and maintain loss prevention strategies to minimize shrinkage and safeguard company assets
- Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
- Reduced customer complaints by implementing proactive troubleshooting strategies and preventive measures.
OPERATIONS MANAGER
F&F Pallet Service Inc
07.1998 - 09.2011
- Managed the production process to ensure high-quality pallets, catering to a wide range of industries, including local businesses, farmers, and national retailers
- Established and maintained strong business relationships with major clients such as Coca-Cola, Lowe's, Home Depot, Sears, and TM Poly Film, providing reliable supply solutions
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Education
Some College (No Degree) -
Florida Agricultural & Mechanical University
TallahasseeHigh School Diploma -
First Coast High School
Jacksonville, FL01.2009
Skills
- SOP Creation and Compliance
- Training and Staff Development
- Team Leadership and Development
- Inventory Control and Management
- Customer Relationship Management
- Warehouse Operations Management
- Problem Solving and Decision Making
- Budget Management and Cost Control
- Loss Prevention and Safety Management
- Performance Improvement and Process Optimization
- Team management
- Team building
- Staff development
- Program implementation
Accomplishments
Created a P&L format structures as well as complete restructure of all operation practices throughout the sites with in the company due to prior six sigma experience, decreased error rate by 89%,-96%. Created an attendance policy to increase accountability of employee engagement, also structure a working culture surrounding 100% responsibility. Established robust KPI metrics based on on site studies of productivity . As well as documenting SOP creations to streamline performance needs.
Timeline
SITE LEADER
Drummond
01.2024 - 03.2025
REGIONAL OPERATIONS PROJECT MANAGER
McLaren Group
06.2023 - 12.2023
SENIOR SITE OPERATIONS MANAGER
Imperial Dade
07.2018 - 02.2023
WAREHOUSE OPERATIONS MANAGEMENT
SanMar
06.2017 - 06.2018
WAREHOUSE OPERATIONS MANAGER OF FLORIDA
The Coca-Cola Company
06.2012 - 08.2017
SUPPORT MANAGER
Walmart
04.2010 - 05.2013
OPERATIONS MANAGER
F&F Pallet Service Inc
07.1998 - 09.2011
Some College (No Degree) -
Florida Agricultural & Mechanical University
High School Diploma -
First Coast High School
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