Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Darrion Smith

Darrion Smith

Lancaster,OH

Summary

Polite and attentive Office Worker offering excellent customer service, organization and time management skills. Skilled in coordinating appointments, organization, and clerical support. Bubbly employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively, and quickly mastering new skills. Outgoing employee pursuing a long term career in office work!

Overview

6
6
years of professional experience
1
1
Certification

Work History

Line Cook

Cherry Street Pub
Lancaster, Ohio
05.2023 - Current
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Responded quickly to any customer complaints or concerns about their dining experience.
  • Brought food and beverages to tables in a timely manner.

Bank Teller

JPMorgan Chase
Lancaster, OH
03.2022 - 01.2023
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Cross-sold bank products such as savings accounts and credit cards to existing clients.
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Followed strict compliance guidelines when completing financial transactions for customers.
  • Built and maintained client relationships through quality, personalized interactions.
  • Directed specific questions to appropriate branch personnel.

Apprentice Optician

LensCrafters
Lancaster, OH
04.2021 - 12.2021
  • Assisted optometrists in the examination and fitting of eyeglasses and contact lenses.
  • Demonstrated proper use and care of optical instruments.
  • Verified patient's prescription accuracy prior to dispensing eyewear.
  • Provided product knowledge to customers regarding frames, lens options, coatings, tints.
  • Performed administrative tasks such as filing paperwork and scheduling appointments.
  • Educated patients on vision insurance coverage and payment plans.
  • Processed payments for products or services rendered.
  • Managed customer inquiries via telephone or email in a timely manner.
  • Performed basic repairs on glasses such as tightening screws or replacing nose pads.
  • Displayed excellent customer service skills when assisting clients with their needs.
  • Measured pupillary distance, ocular center, segment heights and frame-specific distances in order to properly fill out eyeglasses orders.
  • Corrected problems with frames through repair and adjustment techniques.

Seasonal Worker

Target
Lancaster, OH
08.2020 - 02.2021
  • Assisted customers with product selection and purchase decisions.
  • Organized merchandise displays on the sales floor.
  • Greeted customers entering the store and answered inquiries.
  • Operated a cash register to process customer payments.
  • Stocked shelves with incoming inventory items.
  • Processed returns and exchanges according to company policy.
  • Provided excellent customer service at all times.
  • Cleaned, organized, and maintained backroom storage areas.
  • Unloaded delivery trucks and verified accuracy of incoming shipments against invoices.
  • Assisted shoppers in locating desired items within the store.
  • Performed price changes as directed by supervisor.
  • Kept up-to-date on current promotions, policies, and procedures.
  • Greeted customers and provided friendly customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.

Student Intern

Teenworks
Lancaster, OH
01.2018 - 08.2019
  • Greeted guests and customers in a professional manner.
  • Answered incoming calls and transferred them to the appropriate departments or personnel.
  • Managed the reception area, including keeping it clean and organized.
  • Assisted with administrative tasks such as filing documents, data entry, and scanning paperwork.
  • Provided customer service support to internal staff and external customers.
  • Assisted with various clerical duties such as typing up letters, faxing documents, photocopying materials.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted and directed visitors to appropriate personnel and answered average of 6 calls and emails daily.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Understood and followed oral and written directions.

Education

High School Diploma -

Smart Horizons Career Online
Lancaster, OH
08-2019

Skills

  • Line Management
  • Kitchen Operations
  • Server Communication
  • Food Safety
  • Dish Preparation
  • Time Management
  • Punctual and Honest
  • Quality Assurance and Control
  • Professional Attitude
  • Problem-Solving
  • Customer Service
  • Highly Motivated
  • Attention to Detail
  • Active Listener
  • Visitor Assistance
  • File Organization
  • Calendar Management
  • Document Management
  • Clerical Support
  • Office Management
  • Tech-Savvy
  • PC Proficient
  • Multi-Line Telephone Skills
  • Typing Skills
  • Transaction Processing
  • Scheduling Appointments
  • Insurance Billing
  • Prescription Evaluation
  • Glasses Repair
  • Fittings

Certification

  • NRF Customer Service
  • NRF Sales

References

References available upon request.

Timeline

Line Cook

Cherry Street Pub
05.2023 - Current

Bank Teller

JPMorgan Chase
03.2022 - 01.2023

Apprentice Optician

LensCrafters
04.2021 - 12.2021

Seasonal Worker

Target
08.2020 - 02.2021

Student Intern

Teenworks
01.2018 - 08.2019

High School Diploma -

Smart Horizons Career Online

Similar Profiles

CREATE PROFILE
Darrion Smith