Darris Mikl
Phoenix,AZ
Summary
Dynamic Warehouse Manager at Plotter Doctors with expertise in inventory management and logistics coordination. Proven track record in optimizing warehouse operations and enhancing order fulfillment efficiency. Strong problem-solving abilities and effective communication skills fostered excellent customer relations and streamlined processes, contributing to significant improvements in operational performance. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
25
25
years of professional experience
Work History
Warehouse Manager
Plotter Doctors
Glendale
01.2018 - 01.2025
- Oversaw daily warehouse operations and maintained inventory accuracy.
- Coordinated shipping and receiving processes to ensure timely deliveries.
- Monitored equipment maintenance and arranged repairs as needed.
- Developed workflow improvements to streamline warehouse processes.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and maintained good relations with customers, vendors, and transport companies.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
Co-Owner
The Freakin Jester`s Court
Phoenix, AZ, AZ
09.2015 - 09.2018
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
Retail Sales Associate
R&T. A Boutique Indian School Inc. (Fascinations)
Phoenix
04.2000 - 10.2000
- Assisted customers in locating products and answering inquiries.
- Maintained organized product displays and ensured stock availability.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to meet store goals and customer needs.
- Handled customer complaints professionally and resolved issues promptly.
- Conducted inventory checks and reported discrepancies to management.
- Followed safety protocols to maintain a clean and safe shopping environment.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided product information and answered customer questions.
- Organized displays to attract customers and promote sales.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Tracked inventory levels throughout the day and restocked items as needed.
- Kept informed about new products arriving at the store on a regular basis.
- Promoted special offers and discounts to encourage additional purchases.
- Operated point-of-sale systems accurately to process payments from customers.
- Inspected purchased items for defects before handing them over to customers.
- Addressed customer questions and concerns regarding products and services.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Participated in team meetings and training sessions.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Prepared merchandise for purchase or rental.
Education
No Degree - Budtending And Retail Work
Oaksterdam University
CA 09.2025 - 09.2025
GED -
Glendale Community College
Glendale, CA 02.1997 - 02.1997
Acting
Plaza Three Acting Academy
Scottsdale, AZ01.1980
Some College (No Degree) - Mixology
Bartending Academy
Tempe, AZSkills
- Inventory management
- Warehouse optimization
- Logistics coordination
- Shipping documentation
- Equipment maintenance
- Supply chain management
- Customer relations
- Quality assurance
- Problem solving
- Team collaboration
- Effective communication
- Time management
- Conflict resolution
- Loading and unloading
- Waste reduction
- Quality management
- Delegating work
- Space planning
- Warehouse operations
- Continuous improvement
- Order fulfillment
- Warehouse layout optimization
References
References available upon request.
Timeline
No Degree - Budtending And Retail Work
Oaksterdam University
09.2025 - 09.2025
Warehouse Manager
Plotter Doctors
01.2018 - 01.2025
Co-Owner
The Freakin Jester`s Court
09.2015 - 09.2018
Retail Sales Associate
R&T. A Boutique Indian School Inc. (Fascinations)
04.2000 - 10.2000
GED -
Glendale Community College
02.1997 - 02.1997
Acting
Plaza Three Acting Academy
Some College (No Degree) - Mixology
Bartending Academy