Darrius Armstrong
Corpus Christi,Texas
Summary
Hardworking employee that is enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Has expertise in communication and driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers and what fits best for them. Efficient and detail-oriented with skill for building client rapport and offering support to senior management.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Resident Assistant
Tabor College
- I looked after and ran two buildings for a total of 63 students.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Maintained clean, safe, and well-organized resident environment.
Tutor
YMCA
- I ran a program during Covid that helped students through the transfer from in school to online school with 12 students.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Site Supervisor
YMCA
- I ran and watched over the grant complex and all the sports fields there
- I managed staff, and made sure everything ran smoothly.
- I handled any confrontation and problem solving on site.
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw personnel safety and efforts at work site.
Daycare Assistant
Michelle Armstrong
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Taught children to organize toys, wash hands, and share by leading by example.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
Pipe Cutter
Frank Black Pipe and Supply
- Cut, prepare, load, and unload pipe based on demand and order.
- Saved time on projects by employing specialized tools like bevelers or threading machines when preparing cut pipes for welding or joining purposes.
- Expedited project timelines by coordinating with other tradespeople on-site to ensure smooth and efficient workflow between tasks.
- Streamlined workflow processes through clear communication with supervisors and colleagues regarding project objectives, materials needed, and task completion statuses.
Amazon Flex Delivery Driver
Amazon Flex
09.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Associate Business Manager
YMCA/MRC
01.2023 - Current
- Handle all phone calls for inquires on our 5 ball parks and give customers quotes. Then handle their reservations and providing them with any information they need.
- Handle billing and account management of our annual sponsors and field reservations.
- Assist/Run our social media platforms and editing our website.
- Do payroll for both companies through Centerpoint.
- Help insert AP's into quick books then scan and attach all necessary documents to the AP's then file documents in an organized and timely manner.
- One of three main editors for all grants, social media, and more.
- Handle daily deposit paperwork and weekly deposits.
- Help order equipment, maintenance materials parts, and more.
- Conducted market research to assess customer needs and preferences.
- Negotiated contracts with vendors, that contributed to cost savings and increased profitability.
- Managed a variety of business operations projects, skillfully balancing competing priorities to deliver results on-time.
- Conducted comprehensive competitor analyses to inform strategic planning efforts and stay ahead of industry trends.
- Developed strong working relationships with key stakeholders to optimize collaboration and communication.
- Improved client satisfaction by providing exceptional service and support.
- Create purchase orders.
- Keep track of PTO for all employees.
- Provide administrative support to Program directors.
- Interact with schools and other company's to reserve space to run our youth/adult programs.
- Track inventory for sports programs.
- Help with membership services and front desk.
- Assist Business manager with a variety of tasks and anything else potentially needed.
- Enhanced operational efficiency by streamlining workflow processes and implementing time-saving strategies.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Assisted with hiring process and training of new employees.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
Education
Bachelor's degree - Health and human performance and secondary education
Tabor College
05.2022
High School Diploma -
Mcpherson High School
Mcpherson, KS05.2018
Skills
- Experience with Children
- Math
- Delivery Driver Experience
- Mentoring
- Teaching
- Classroom Management
- QuickBooks
- Accounts Payables
- Time Management
- Team Player
- Supportive
- CPR Certified
- Sales operations
- Operations Management
- File Management
- Financial Reporting
- Client inquiries
- Database updates
- Database Management
- Client Account Management
- Report creation
- Proposal generation
- Analytical Thinking
- Data Analysis
- Process Improvement
- Quantitative skills
- Issue Research
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Product and service knowledge
- Relationship Building
- Customer Needs Assessment
- Typing
- Meticulous
- Microsoft Excel
- Canva
- Marketing
- Word Press
- Problem-solving abilities
- Active Listening
- Data Entry
- Computer Proficiency
- Conflict Resolution
- Money handling abilities
- Microsoft Outlook
- Team Development
- Administrative Support
- Staff Training
- Filing
- Customer Education
Certification
Driver's License
Moving To
Corpus Christi, Texas by the end of June
Timeline
Amazon Flex Delivery Driver
Amazon Flex
09.2023 - Current
Associate Business Manager
YMCA/MRC
01.2023 - Current
Resident Assistant
Tabor College
Tutor
YMCA
Site Supervisor
YMCA
Daycare Assistant
Michelle Armstrong
Pipe Cutter
Frank Black Pipe and Supply
Bachelor's degree - Health and human performance and secondary education
Tabor College
High School Diploma -
Mcpherson High School