Darrius Gaither
Baltimore,MD
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager in Training
Jersey Mikes
08.2022 - Current
- Enhanced team performance by implementing effective training strategies and management techniques.
- Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
- Reduced employee turnover rates with comprehensive onboarding programs and ongoing professional development opportunities.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
GENERAL MANAGER
CAVA
10.2021 - 08.2022
- Oversee all restaurant operations and team members
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
- Introduced new methods, practices, and systems to reduce turnaround time.
RETAIL ACTING STORE LEADER (MULTI-UNIT MANAGER)
7-11
01.2020 - 10.2021
- Ensure a pleasant shopping experience for all customers.
- Achieved sales targets consistently by motivating team members and creating a positive work environment.
- Developed strong customer relationships by delivering exceptional service and personalized attention.
- Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
KITCHEN MANAGER IN TRAINING/CERTIFIED TRAINER
CHIPOTLE MEXICAN GRILL
04.2021 - 06.2021
- Training, coaching and development of Kitchen staff that includes Prep, Grill and Kitchen Manager in Training II.
- Trained junior staff members, resulting in a more skilled and cohesive team environment.
- Managed food costs effectively by negotiating with suppliers and implementing portion control measures.
- Performed quality checks on ingredients, ensuring freshness and reducing instances of spoilage or contamination.
- Managed scheduling for kitchen staff, ensuring optimal coverage during peak service hours without compromising on service quality or employee workload.
ASSISTANT GENERAL MANAGER/SHIFT MANAGER
KRISPY KREME
01.2020 - 05.2021
- Greeting Customers
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
MERCHANDISE MANAGER II
DOLLAR TREE, INC.
05.2019 - 01.2020
- Greeting Customers
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Analyzed sales data to identify trends, gauge product performance, and inform future purchasing decisions.
- Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
BAKERY ASSOCIATE TEAM LEAD/CASHIER
PANERA BREAD
10.2018 - 06.2019
- Greet Customers
- Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
- Increased sales by recommending complementary items and promoting current specials to customers.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
Education
Hotel & Lodging (Hospitality Certifications)/High School Diploma -
Woodland Job Corps Center (Laurel MD)
BA Business Administration -
Community College of Baltimore County (Catonsville)
Hospitality Management Cert. -
Community College of Baltimore County (Catonsville)
01.2019
Skills
- People Management
- Budgeting
- Interviewing & Onboarding
- Interpersonal & Communication
- Staff Leadership
- Business Development
Certification
State Food Safety Manager, American National Standards Institute, 11/01/21, 11/01/26
Timeline
Manager in Training
Jersey Mikes
08.2022 - Current
GENERAL MANAGER
CAVA
10.2021 - 08.2022
KITCHEN MANAGER IN TRAINING/CERTIFIED TRAINER
CHIPOTLE MEXICAN GRILL
04.2021 - 06.2021
RETAIL ACTING STORE LEADER (MULTI-UNIT MANAGER)
7-11
01.2020 - 10.2021
ASSISTANT GENERAL MANAGER/SHIFT MANAGER
KRISPY KREME
01.2020 - 05.2021
MERCHANDISE MANAGER II
DOLLAR TREE, INC.
05.2019 - 01.2020
BAKERY ASSOCIATE TEAM LEAD/CASHIER
PANERA BREAD
10.2018 - 06.2019
Hotel & Lodging (Hospitality Certifications)/High School Diploma -
Woodland Job Corps Center (Laurel MD)
BA Business Administration -
Community College of Baltimore County (Catonsville)
Hospitality Management Cert. -
Community College of Baltimore County (Catonsville)