Darrius Gray
New Orleans,LI
Summary
Dynamic leader with a proven track record at Marriott International Inc, excelling in operations management and leadership. Expert in driving business growth, achieving financial stability, and fostering team unity. Skilled in strategic planning and problem resolution, consistently enhancing customer satisfaction and loyalty. Demonstrated success in mentoring teams for peak performance, with a keen focus on maximizing efficiency and profitability. Customer-oriented General Manager with 45 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
29
29
years of professional experience
Work History
General Manager Dual
Marriott International Inc
11.2012 - 05.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
General Manager
Staybridge Suites, DBA IHG Hotel and Resorts
01.2006 - 10.2012
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
General Manager
IHG Hotels & Resorts
11.2001 - 12.2006
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
General Manager
Hilton Hotels Corporation
01.1995 - 10.2001
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Education
No Degree - Business Administration
Texarkana College
TexarkanaSkills
Leadership and team building
Problem Resolution
Operations Management
Team Player
Timeline
General Manager Dual
Marriott International Inc
11.2012 - 05.2024
General Manager
Staybridge Suites, DBA IHG Hotel and Resorts
01.2006 - 10.2012
General Manager
IHG Hotels & Resorts
11.2001 - 12.2006
General Manager
Hilton Hotels Corporation
01.1995 - 10.2001
No Degree - Business Administration
Texarkana College
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