Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darrius McRae

Greensboro,NC

Summary

I have worked in the retail industry for a total of five years and have six years of management experience. I am a strong leader and have a passion for meeting and engaging customers and mentoring team members. Through my independent decision-making skills and sound judgment I am able to positively impact company success.

Overview

8
8
years of professional experience

Work History

Assistant Grocery Manager

Harris Teeter
12.2021 - Current
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Dairy/Frozen Food Clerk

Harris Teeter
08.2018 - 01.2021
  • Blocked merchandise in freezers and coolers.
  • Built displays and hung signage for products.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Learned duties for various positions and provided backup at key times.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Recommended products to customers to drive sales.

Assistant Martial Arts Instructor

Morrison’s Martial Arts Academy Of Taekwondo
09.2015 - 09.2020
  • Coached new students by breaking down techniques into simple moves.
  • Instructed on proper breathing techniques, stances, and forms.
  • Taught both core principles and fighting techniques to students of all levels.
  • Promoted positive and inclusive environment by demonstrating discipline and respect to support students.
  • Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
  • Encouraged physical fitness to encourage students to maintain healthy lifestyles.
  • Provided feedback, guidance and support to students on participation and performance.
  • Monitored student progress and provided individualized instruction to meet student needs and goals.
  • Worked with fellow teachers to devise and implement support plans to help students excel.
  • Advised students on selecting and developing effective study habits for self-enrichment topics.
  • Optimized instruction based on student feedback and assessments of courses.
  • Helped students meet course goals by establishing clear objectives for lessons, units and projects.
  • Designed and implemented activities to help students explore and develop interests.

Education

Associate of Arts - General Education

Richmond Community College
Hamlet, NC
05.2016

Skills

  • Issue and Conflict Resolution
  • Task Delegation
  • Customer Needs Assessments
  • Verbal and Written Communication
  • Inventory Merchandising
  • Ordering of Products
  • Active Listening
  • Product Display Oversight
  • End Cap Placement
  • Team Collaboration
  • Root Cause Analysis

Timeline

Assistant Grocery Manager

Harris Teeter
12.2021 - Current

Dairy/Frozen Food Clerk

Harris Teeter
08.2018 - 01.2021

Assistant Martial Arts Instructor

Morrison’s Martial Arts Academy Of Taekwondo
09.2015 - 09.2020

Associate of Arts - General Education

Richmond Community College

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Darrius McRae