DARRIYELLE JONES
Sterling Heights,MI
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
3
3
years of professional experience
Work History
Makeup Artist/ Advisor
Bluemercury
Birmingham, MI
04.2023 - Current
- Applied makeup to clientele to cover imperfections and create new looks.
- Promoted sales events and product launches to customers.
- Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
- Maintained counter hygiene standards with sanitized display units, tools and testers.
Barista
Bakehouse 46
Birmingham, MI
03.2023 - 08.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Collected payments and provided accurate change.
- Described menu items to customers and suggested products based on stated preferences.
Assistant Store Manager
Journeys
Auburn Hills, MI
11.2022 - 03.2023
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Prepared staff work schedules and assigned team members to specific duties.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Style Advisor
Aritzia
Troy, MI
06.2022 - 11.2022
- Helped brand awareness by assisting in merchandising and handling display setups.
- Created exceptional experiences for clients, built long-term relationships and helped clients find perfect style solutions to fit individual fashion needs while maximizing sales volume.
- Developed long-lasting relationships with clients through one-on-one store interactions.
- Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
Key Holder
Pitaya
Royal Oak, MI
01.2022 - 06.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Arranged new merchandise with signage and, appealing displays to encourage customer sales and move overstock items.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Supervised bank deposits and security procedures to support store opening and closing.
Key Holder
The Vapor Shoppe
Troy, MI
07.2021 - 12.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Offered product and service consultations and employed upselling techniques.
- Prepared cash deposits up to $1500 with zero discrepancies.
- Developed extensive product knowledge, growing revenue and building consumer base.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
Sales Associate
The Boston Tea Room
Ferndale, MI
03.2021 - 06.2021
- Built trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper use.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Senior Sales Associate
Hand and Stone
Troy, MI
01.2021 - 03.2021
- Built and maintained relationships with peers and upper management to drive team success.
- Entered and updated customer information in system.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Sales Associate
Hollister
Auburn Hills, MI
12.2020 - 01.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Successfully completed, transactions at cash wraps.
- Engaging customer service and assisted in sales.
- Arranged new merchandise with signage and, appealing displays to encourage customer sales and move overstock items.
- Listened to customer needs to identify and recommend optimal product selections.
Education
Some College (No Degree) - Central Processing Distribution Technician Program
Macomb Community College
Warren, MI12.2023
Skills
- Store Opening and Closing
- Retail Operations
- Team Building and Leadership
- Decision Making
- Staff Scheduling
- Goal Setting
- Assignment Delegation
- Pricing and Markdowns
- Marketing and Promotions
- Communication
- Multitasking
- Adaptivity
- Cash register operations
Additional Information
- Honors & Awards : 1st Place - MSU summer business camp 2017
Timeline
Makeup Artist/ Advisor
Bluemercury
04.2023 - Current
Barista
Bakehouse 46
03.2023 - 08.2023
Assistant Store Manager
Journeys
11.2022 - 03.2023
Style Advisor
Aritzia
06.2022 - 11.2022
Key Holder
Pitaya
01.2022 - 06.2022
Key Holder
The Vapor Shoppe
07.2021 - 12.2021
Sales Associate
The Boston Tea Room
03.2021 - 06.2021
Senior Sales Associate
Hand and Stone
01.2021 - 03.2021
Sales Associate
Hollister
12.2020 - 01.2021
Some College (No Degree) - Central Processing Distribution Technician Program
Macomb Community College