Darrnell Ford
Indianapolis,IN
Summary
Experienced crew scheduling and operations supervisor with a strong background in FAA compliance, team leadership, and process improvement. Known for coordinating cross-functional teams, resolving scheduling issues, and keeping airline operations efficient.
Overview
23
23
years of professional experience
Work History
Supervisor
Republic Airways Holdings Inc
Indianapolis, Indiana
10.2010 - Current
- Coordinated with departments to enhance workflow between teams.
- Monitored employee productivity, provided constructive feedback, and coached for development.
- Drove employee performance through productivity monitoring, feedback, and coaching.
- Analyzed employee productivity trends and delivered targeted coaching for improvement.
- Improved team workflow coordination through cross-department collaboration.
- Aligned cross-functional teams to streamline workflow processes.
- Monitored FAA compliance and Republic Airways Holdings Inc. procedures adherence.
- Executed FAA regulations and adhered to Republic Airways Holdings Inc. procedures in daily operations.
- Maintained compliance with FAA rules and Republic Airways Holdings Inc. procedures.
Manager, Crew scheduling
GoJet Airlines
St Louis, Missouri
02.2008 - 10.2010
- Scheduled airline crew assignments using a company rostering system.
- Verified crew qualifications, rest periods, and duty limits for compliance.
- Resolved schedule conflicts with supervisors and crew members.
- Monitored staff performance and resolved issues to support operational efficiency.
- Trained staff on GoJet Airlines policies, procedures, and service standards.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed training schedules and lesson plans to enhance onboarding and compliance training.
- Supervised a training team across onboarding, compliance, and role-specific instruction
- Conducted training needs assessments to align individual skills with required competencies.
Crew Scheduling Training Supervisor
Trans State Airlines
St Louis, Missouri
01.2004 - 02.2008
- Scheduled airline crew assignments using the company rostering system to optimize crew utilization.
- Collaborated with Flight Operations, Maintenance, and Training to ensure staff availability aligned with operational needs.
- Verified crew qualifications, rest periods, and duty limits for compliance.
- Communicated schedule updates to pilots, flight attendants, and dispatch teams.
- Coordinated coverage for absences, delays, and operational disruptions to maintain operational continuity.
Education
High School Diploma -
Normandy High School
St Louis, MO05-1984
Skills
- Crew scheduling management
- Roster systems
- FAA compliance
- Crew qualification
- Training development
- Productivity monitoring
- Schedule coordination
- Process improvement
- Team leadership
- Interdepartmental communication
- Problem solving
- Customer relations
Custom Section 1
- familiar with using ( FOX, CREW TRAC, SABRE RES SYSTEMS, PLOT, FLICA, CONCOR, and HOTEL RES SYSTEMS.)
Timeline
Supervisor
Republic Airways Holdings Inc
10.2010 - Current
Manager, Crew scheduling
GoJet Airlines
02.2008 - 10.2010
Crew Scheduling Training Supervisor
Trans State Airlines
01.2004 - 02.2008
High School Diploma -
Normandy High School