Darrold Hilliard
Phoenix,AZ
Summary
HVAC Technician with experience in installation, maintenance, and repair. Strong technical skills in diagnostics and troubleshooting. Skilled at communicating with vendors, team members and customers. Reliable and driven to ensure efficient and high-quality outcomes in all tasks. Team player who adapts to changing environments. Eager to contribute to team success and further develop professional skills.
Overview
6
6
years of professional experience
Work History
HVAC Technician
Parker & Sons
04.2023 - 09.2025
- Installed new heating, ventilation, and air conditioning systems with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Diagnosed HVAC system issues using diagnostic tools and equipment.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Improved system efficiency by conducting thorough HVAC equipment inspections.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Provided exceptional customer service, resolving issues swiftly to maintain high satisfaction levels.
- Supervised and instructed assistants.
Delivery Driver
FedEX Subcontractor
08.2019 - 03.2023
- Operated delivery vehicle efficiently, ensuring timely arrival of packages.
- Conducted pre-trip inspections to maintain vehicle safety and compliance.
- Managed route planning to optimize delivery schedules and reduce delays.
- Handled customer inquiries professionally, enhancing service satisfaction.
Education
HVAC Technician Certification - Heating, Ventilation & Air Conditioning
RSI - Refrigeration School, Inc.
Phoenix, AZ01-2023
Bachelor of Science - Sociology
Marquette University
Milwaukee, WI01-2016
Skills
- Certified HVAC Installer
- Focused on safety
- Leak checks
- Electrical wiring
- System troubleshooting
- Quality-focused
- Dedicated team player
- Valid Arizona driver's license
- Customer service
- Team player
Timeline
HVAC Technician
Parker & Sons
04.2023 - 09.2025
Delivery Driver
FedEX Subcontractor
08.2019 - 03.2023
HVAC Technician Certification - Heating, Ventilation & Air Conditioning
RSI - Refrigeration School, Inc.
Bachelor of Science - Sociology
Marquette University