Summary
Overview
Work History
Education
Skills
Timeline
Generic
Darrolyn Lee

Darrolyn Lee

New Orleans,LA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Facilities Operations Manager

KIPP New Orleans Schools
01.2025 - Current
  • Directed daily facilities operations across school site, ensuring classrooms and buildings met operational and safety standards for 600+ students and staff.
  • Coordinated with vendors and contractors on projects, preventive maintenance, and emergency repairs, keeping schedules on track and within budget.
  • Partnered with IT to process and distribute 1,000+ Chromebooks annually, managing ticketing, repairs, and vendor pickups.
  • Supported onboarding and offboarding by managing inventory of staff laptops, keys, and access credentials.
  • Led compliance walkthroughs and inspections, improving audit readiness and overall campus safety.

School Operations Manager

FirstLine Schools
09.2022 - 01.2025
  • Managed front office administrators and support staff, ensuring efficient school operations and staff support.
  • Oversaw procurement, supply chain, and vendor payments, adhering to fiscal policies and budget guidelines.
  • Reconciled daily financial transactions and maintained accurate reporting.
  • Coordinated logistics for transportation, food services, and technology distribution across the campus.
  • Partnered with leadership to implement operational systems that increased efficiency and reduced downtime.

Store Manager

FedEx Office
05.2016 - 09.2022
  • Directed daily store operations, supervising 10+ associates while ensuring compliance with standard operating procedures.
  • Trained, coached, and developed team members to meet service and sales goals.
  • Delivered business solutions for customers, strengthening relationships with key accounts.
  • Managed scheduling, payroll, financial reporting, and loss prevention.
  • Conducted professional development training sessions for new and existing employees.

Office Assistant

Law Office of Shawn Bush
01.2011 - 05.2016
  • Served as first point of contact for clients via phone, email, and in person.
  • Prepared legal documents, transcriptions, and background research for attorney review.
  • Organized case files and maintained confidentiality of client records.
  • Scheduled court dates, client appointments, and coordinated attorney meetings.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Hooksett, NH
05.2020

Skills

  • Leadership & Management: Team Development, Training & Coaching, Strategic Planning, Project Management
  • Operations & Logistics: Procurement, Vendor Management, Facilities Oversight, Transportation & Food Service Coordination
  • Financial & Data Reporting: Budget Management, Reconciliation, Compliance Tracking, Process Improvement, Data Analytics
  • Customer & Administrative Support: Client Relations, Conflict Resolution, Office Support, Stress Management

Timeline

Facilities Operations Manager

KIPP New Orleans Schools
01.2025 - Current

School Operations Manager

FirstLine Schools
09.2022 - 01.2025

Store Manager

FedEx Office
05.2016 - 09.2022

Office Assistant

Law Office of Shawn Bush
01.2011 - 05.2016

Bachelor of Science - Business Administration

Southern New Hampshire University

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