Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Darron Lewis

Richmond,VA

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Customer-oriented General Manager with Number years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

General Manager

Hilton Garden Inn Hotel
02.2005 - 10.2010
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reported issues to higher management with great detail.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Formulated policies and procedures to streamline operations.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained new employees on proper protocols and customer service standards.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Education

Associates Degree - Sports Medicine

Virginia State University
Petersburg, VA
08.1995

Advanced Diploma - Criminal Justice

Meadow Brook High School
Chesterfield, VA
08.1991

Skills

  • Sales Activities
  • Oracle E-Business Suite Financials
  • Cross-Functional Team Management
  • Manage Budgets
  • Economic Analysis
  • Oracle PeopleSoft
  • Menu Planning
  • Corporate Social Responsibility
  • Labor Cost Controls
  • Financial Forecasting
  • Order Supplies
  • Profit and Loss
  • Oracle Solaris
  • Financial Management
  • Sales Expertise
  • Employment Law
  • Client Account Management
  • Product Costing
  • Cost Management
  • Sales Team Development
  • Staff Development
  • Program Development
  • Vendor Negotiations
  • Microsoft Windows
  • Supply Chain Management
  • Manage Contracts
  • Staff Training
  • Accounting Techniques
  • Food Preparation and Safety
  • Employee Scheduling
  • Market Growth
  • Total Quality Management
  • Project Planning
  • Customer Service
  • Risk Management
  • Safety Assurance
  • Profit and Loss Accountability
  • Business Management Principles
  • Verbal and Written Communication
  • Market Analysis
  • Environmental Impact Management
  • Marketing Management
  • Waste Management and Reduction
  • Competition Law
  • Interpersonal Skills
  • Problem Resolution
  • Finance and Accounting Oversight
  • Event Management
  • YouTube
  • Facebook
  • Leadership

Timeline

General Manager

Hilton Garden Inn Hotel
02.2005 - 10.2010

Associates Degree - Sports Medicine

Virginia State University

Advanced Diploma - Criminal Justice

Meadow Brook High School
Darron Lewis