Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Darron White

Atlanta,GA

Summary

Dynamic Store Manager with proven success at Dollar General, excelling in customer service and team leadership. Enhanced customer satisfaction through effective training and innovative merchandising, driving sales growth. Skilled in inventory management and cash control, fostering a collaborative environment that promotes employee development and operational efficiency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Store Manager

Dollar General Store
05.2023 - 03.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Shift Leader

CJ Logistics
01.2018 - 06.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

Overnight Stocker

Lowes Home Improvment
11.2012 - 03.2017
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.

Food and Beverage Attendant

Chings Hotwings
04.2009 - 01.2012
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Education

Communications

University of Memphis
Memphis, TN
05.2005

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Team leadership
  • Friendly and positive
  • Team leadership and coaching
  • Inventory management
  • Cash management
  • Retail inventory management
  • Employee training
  • POS systems
  • Team motivation
  • Team building and leadership
  • Operations management
  • Leadership development
  • Staff management
  • Staff supervision
  • Sales expertise
  • Documentation and reporting
  • Operations

Certification

Certification

Reach Truck

Forklift

Electric Pallet Jack

Timeline

Store Manager

Dollar General Store
05.2023 - 03.2025

Shift Leader

CJ Logistics
01.2018 - 06.2022

Overnight Stocker

Lowes Home Improvment
11.2012 - 03.2017

Food and Beverage Attendant

Chings Hotwings
04.2009 - 01.2012

Communications

University of Memphis

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