Darryck Shearer
Toledo,OH
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
18
18
years of professional experience
2008
2008
years of post-secondary education
Work History
Production Operator
LyondellBasell
Perrysburg, Ohio
07.2025 - Current
- Operated machinery to ensure efficient production processes.
- Monitored product quality and reported discrepancies to supervisors.
- Followed safety protocols to maintain a secure work environment.
Distribution Center Associate
Walgreens
Perrysburg, OH
02.2012 - 06.2025
- Operated material handling equipment to transport products within the warehouse.
- Managed inventory levels through regular stock checks and updates.
- Packaged products for distribution, ensuring secure and efficient handling.
- Assisted in training new associates on operational procedures and safety protocols.
- Implemented safety measures to reduce workplace accidents during operations.
- Lifted up to 90lbs consistently
Assistant Manager
Pizza Hut
Bowling Green, Ohio
08.2007 - 11.2011
- Assisted in managing daily restaurant operations and staff scheduling.
- Trained new employees on customer service and food safety protocols.
- Coordinated inventory management and supply ordering processes.
- Resolved customer complaints to ensure satisfaction and loyalty.
- Implemented promotional campaigns to increase customer engagement.
- Monitored food preparation standards to maintain quality control.
- Collaborated with team members to enhance service efficiency during peak hours.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Interviewed prospective employees.
Education
Elmwood Highschool
Bloomdale, OHSkills
- Machine operation
- Quality control
- Safety compliance
- Inventory management
- Customer relationship management
- Employee training
- Team leadership
- Conflict resolution
- Effective communication
- Time management
- Customer service
- Equipment operation
- Attention to detail
- Heavy lifting
- Hazardous materials handling
Timeline
Production Operator
LyondellBasell
07.2025 - Current
Distribution Center Associate
Walgreens
02.2012 - 06.2025
Assistant Manager
Pizza Hut
08.2007 - 11.2011
Elmwood Highschool