DARRYL ALEXANDER
IT Professional
LAND O LAKES,FL
Summary
Multi-Platform Information Systems Optimization Engineering and Management Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Windows Engineer
USCG United States Coast Guard
04.2021 - 02.2024
- Analyzes functional business requirements and design specifications for functional activities
- Should provide identification/fixes for problems within existing systems design/implementation of new systems, enhances existing systems and participates in analysis, design, and new construction of next generation IT systems
- Responsible for understanding needs of customers and realities of commercially available IT products and creating requirements that will allow implementation by architecture and engineering team and COTS products
- Possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
- Spearheaded continuous improvement initiatives resulting in increased operational efficiency across multiple departments.
- Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Improved team productivity by providing technical guidance and mentoring junior engineers.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
- Resolved critical issues during system integration phases, ensuring seamless transitions between design iterations.
Global Resilient Communications
Office of The Air Force Head Quarters
01.2020 - 04.2022
- Supported Network and Configuration Management changes by providing recommendations regarding design, procurement, and implementation of computer solutions for weapons and network systems
- Analytics management and briefing support up to Secretary of The Air Force.
Team Leader – Network & Systems Administrator
Office of the Secretary of Defense - Critical Infrastructure Management National Operation Center
04.2019 - 01.2020
- Conducts information planning and implementation of required C2 applications; provides 2-way communication between Subordinate and Management proponents
- Fully understands operations and change management board discussion, regarding situational awareness for Internal Network System 98% reliability.
EIEOS System/Validation Engineer
Defense Intelligence Agency (DIA) CIO-3C USA Contractor
09.2018 - 12.2019
- Responsible for Technical writing and various media assessments while being expected to develop robust test solutions in short-cycle design environments, leveraging existing technologies, promoting standardization, reliability, and process efficiency
- As Systems Engineer involves all aspects of product development ranging from system-level design and requirements analysis, through prototype generation and testing, to final design validation and documentation
- As System Test & Validation Engineer; works with Systems Engineers on Verification and Validation of application and component requirements
- Virtual Infrastructure reliability was factored at 95% prior to negotiating Org ATO and procurement obligations.
Systems Administrator
Defense Threat Reduction Agency (DTRA) USA Contractor
04.2018 - 08.2018
- Systems Administrator for 5k plus customers in North Capital region and across Continental United States
- Assist Tier 1 team in trouble shooting and help desk service
- Responsible for troubleshooting Windows 10 systems applications, VMware, Active Directory, and host of other applications
- Creates and Manages user accounts and credentials in Active Directory
- Works with PKI infrastructure platforms on multiple networks
- Provide input for various integration and mitigation projects to improve sustainability in dynamic environment.
Senior Manager / Data Center Manager / Systems Engineer
Blue Canopy LLC
07.2015 - 07.2017
- Performing a wide variety of technical skills and aptitude requirements for a secure network infrastructure; physical security management; hardware inventory, evaluation, and maintenance; Software management and implementation
- Participated in numerous Configuration Management and Change board reviews for implementation of new Applications and System upgrades
- CCRI preparation, evaluation, inspection, and remediation
- Assisted in preparation for US Treasury to earn passing rate with 40% increase in serviceability for first time in programs history during CCRI 2016.
Systems Administrator
Blue Canopy LLC
01.2013 - 01.2017
- Hired as full-time Network administrator with configuration management responsibilities for supporting Intelligence community
- Provide Windows/Unix/Linux administration, Watch support, LAN/WAN/VPN administration, and intrusion detection and prevention (IDP) monitoring
- Motivated self-starter with strong leadership, management, and communication skills; providing expertise in administration, coordinating, and integrating, operational areas to identify specific requirements and to plan and schedule for actions needed to meet those requirements
- Able to conduct wide range of complex administrative functions to support senior leadership and management officials within agency.
Senior Systems / Operations Manager
Blue Canopy LLC
01.2013 - 01.2015
- Systems administrator /Tier 1/2/3 network observation using Windows and Linux while providing resolution support to DIA Enterprise customers abroad
- Organizes and implements systems/network integration for maximum optimization
- Skilled in problem identifier and troubleshooter, while comfortably managing systems, projects, and team scheduling in array of IT environments implemented cross level training during shift operations and after hours as Team lead; responsible for 7 individuals on TAC Watch providing global analytic support to enterprise users
- Identify systems issues while providing mitigation solutions for client users, also reports all incidents to Tier II and Management prior and post resolution achievement.
- Managed cross-functional teams to ensure seamless integration of new software and systems into existing infrastructure
- Oversaw migration projects from legacy systems to modern platforms, ensuring minimal disruption to business activities during transition periods
Systems Administrator
DIA
01.2009 - 01.2013
- Tier 2 level Customer Service Agent for installation, maintenance and repair of network systems while providing support to end users at the highest level such as Joint Chief of Staff offices and European Command center support as well as DIA head Quarters with direct support to the Director and staff
- Directly responsible for managing requests for access and usage of command support assets while providing VTC support along with audio and visual at various times
- Systems Installer/ provided managerial support Chief administrator for all Maintainers, 28-member team comprised of Military, Government personnel including civilian contractors Ensure multi-level training was provided by CIO training and evaluations teams.
US Army Chief Communications Senior NCO
US Army
01.1989 - 01.2013
- Retired
Communications System Management
US Army
01.2000 - 01.2004
- Communications System Management Multinational Foreign Military unit 200-man company – provided full on communications advisement and decision making on all major and minor Joint Forward Military operations in local province for that foreign military unit and personnel.
Education
Bachelor of Science (CIS) - Information Technology
Stratford University
Alexandria, VA06.2013
Skills
- Cost Analysis
- System Troubleshooting
- Project Estimation
- Project Planning
- Project Management
- Program Management
- Agile
- Leadership Development
- Skill bridge
Certification
CompTIA Certified Security + CE, 03/2025
COT-Introduction to Linux 2024
COT-Cybersecurity Fundamentals 2022
COT-Cybersecurity Identity and Access Management 2024
COT-IT Architecture fundamentals 2024
COT-Cyber Awareness Training 2024
COT-Program Management for IT Professionals 2024
COT-Agile Project Management Comparing Agile Tools 2024
COT-Learning Program Management 2024
Awards
- NCO of the Quarter 2006
- Awarded Bronze Star 2009
- Awarded Joint Meritorious Service Medal 2013
- US Army Retired 2013
- Employee of the Quarter Blue Canopy 2014
- Community Service Award 2019
- Advisor of the Year 2020
Community Volunteering
Military Service organization affiliation supporting community based projects and Mayor's initiatives in various areas of concern. Civic duties applied in all areas from youth mentoring to public area cleanup and facilitation of Leadership development at corporate levels.
Timeline
Windows Engineer
USCG United States Coast Guard
04.2021 - 02.2024
Global Resilient Communications
Office of The Air Force Head Quarters
01.2020 - 04.2022
Team Leader – Network & Systems Administrator
Office of the Secretary of Defense - Critical Infrastructure Management National Operation Center
04.2019 - 01.2020
EIEOS System/Validation Engineer
Defense Intelligence Agency (DIA) CIO-3C USA Contractor
09.2018 - 12.2019
Systems Administrator
Defense Threat Reduction Agency (DTRA) USA Contractor
04.2018 - 08.2018
Senior Manager / Data Center Manager / Systems Engineer
Blue Canopy LLC
07.2015 - 07.2017
Systems Administrator
Blue Canopy LLC
01.2013 - 01.2017
Senior Systems / Operations Manager
Blue Canopy LLC
01.2013 - 01.2015
Systems Administrator
DIA
01.2009 - 01.2013
Communications System Management
US Army
01.2000 - 01.2004
US Army Chief Communications Senior NCO
US Army
01.1989 - 01.2013
Bachelor of Science (CIS) - Information Technology
Stratford University
CompTIA Certified Security + CE, 03/2022
COT-Introduction to Linux 2024
COT-Cybersecurity Fundamentals 2022
COT-Cybersecurity Identity and Access Management 2024
COT-IT Architecture fundamentals 2024
COT-Cyber Awareness Training 2024
COT-Program Management for IT Professionals 2024
COT-Agile Project Management Comparing Agile Tools 2024
COT-Learning Program Management 2024
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