Distribution InspectorCustomer Quality Support SpecialistLayout Inspector and FAI InspectorQuality SupervvisorQuality Assurance Supervisor
Work Type
Contract WorkPart TimeFull Time
Location Preference
On-SiteHybrid
Location:
Middletown, CT, US
Open to relocation:
Yes
Important To Me
Work-life balanceCompany CultureFlexible work hoursHealthcare benefits401k match
Work History
Distribution Inspector
1 Year 9 Months
ATF Aerospace | 08.2023 - 05.2025
Analyzed aerospace components through rigorous inspections to ensure alignment with established regulatory requirements.
Conducted thorough assessments of product quality and integrity using precision measurement instruments.
Partnered with engineering teams to analyze and resolve non-conformance issues, enhancing product quality and reliability.
Reviewed inspection results and created in-depth reports to support quality assurance evaluations and improvements.
Reviewed and enforced codes and regulations related to materials processes and procedures to uphold industry standards.
Performed detailed assessments of materials and completed products to confirm conformity with established blueprints and specifications.
Customer Quality Support Specialist
Verify Inc | 2002 - 05.2025
Provided technical support to clients, resolving issues efficiently and enhancing user satisfaction.
Assisted in troubleshooting software and hardware problems, ensuring minimal downtime for users.
Collaborated with team members to streamline support processes, improving overall response times.
Documented common issues and solutions in knowledge base, facilitating quicker resolutions for future inquiries.
Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
Delivered exceptional remote support services by leveraging advanced diagnostic tools and methodologies.
Layout Inspector and FAI Inspector
1 Year 1 Month
EDAC Tchnologies | 02.2016 - 03.2017
Conducted thorough inspections of parts and assemblies for quality compliance.
Utilized precision measurement tools to assess dimensional accuracy of components.
Documented inspection results and maintained detailed records for traceability.
Collaborated with engineering teams to resolve non-conformance issues effectively.
Quality Supervvisor
1 Year 10 Months
Horst Engineering | 04.2014 - 02.2016
Monitored quality assurance processes to ensure compliance with industry standards.
Conducted regular inspections and audits of production processes for adherence to specifications.
Trained new employees on quality control procedures and best practices.
Collaborated with cross-functional teams to identify areas for process improvement.
Developed and maintained documentation for quality management systems and protocols.
Led team meetings to discuss quality metrics and develop action plans for improvement.
Streamlined inspection processes, enhancing efficiency in defect detection and reporting.
Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
Directed and supervised 15 employees involved in product inspection and quality control procedures.
Quality Assurance Supervisor
3 Years 7 Months
O.F. Mossberg & Sons | 09.2010 - 04.2014
Supervised quality control processes to ensure compliance with industry standards.
Developed training programs for staff on quality assurance protocols and best practices.
Implemented corrective actions to address non-conformance issues in production.
Conducted regular audits of manufacturing processes to identify areas for improvement.
Collaborated with cross-functional teams to enhance product quality and reduce defects.
Analyzed quality metrics to drive continuous improvement initiatives and optimize workflows.
Led root cause analysis investigations for product failures and implemented preventive measures.
Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
Served as a key liaison between Quality Assurance and other departments, facilitating collaborative efforts that led to increased product consistency and customer satisfaction.
Led regular meetings with staff to review performance metrics, address any concerns or challenges, and provide updates on organizational initiatives related to quality assurance.
42
Years of experience
Detail-oriented professional with strong skills in quality control, inspection reporting, and compliance. Proven ability to enhance product reliability and support quality assurance initiatives.