Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Darryl Brathwaite

Darryl Brathwaite

Flushing,NY

Summary

Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles. Along with experience in finance, accounting, and operations management. Committed to delivering exceptional service and support to clients while working effectively in a fast-paced, challenging environment.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

Field Manager

Parking Systems
Valley Stream, NY
05.2017 - Current
  • Managed teams of up to 30 staff members, providing efficient service and ensuring high client satisfaction
  • Worked with HR Department to complete accurate accounting of weekly payroll
  • Handled back-office operations, including processing transactions, record-keeping, and maintaining documentation
  • Oversaw middle office operations, such as risk management and client communication
  • Ensured staff productivity and upheld company policies at multiple locations
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Assistant Manager

Fairway Market, Little Neck
New York, NY
08.2016 - 05.2017
  • Gained finance and operations experience by managing money and approving overrides during processing transactions
  • Resolved customer inquiries and ensured full functionality
  • Informed customers about the latest sales, marketing campaigns, and fundraisers
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Intern

Brooklyn Community Foundation
New York, NY
06.2014 - 08.2014
  • Assisted in upper company management and supported client service initiatives
  • Participated in building successful sports fundraisers in Brooklyn, enhancing the community
  • Spearheaded the transition of company documents to a digital platform, improving efficiency.
  • Interacted with customers by phone, email, or in-person to provide information.

Education

Bachelor of Arts - Accounting and Sociology

Queens College
New York, NY
08.2018 - 05.2023

Skills

Client Serviceundefined

Certification

Certified Security Analyst

Timeline

Data Analyst Associate

05-2023

Certified Security Analyst

04-2023

Bachelor of Arts - Accounting and Sociology

Queens College
08.2018 - 05.2023

Field Manager

Parking Systems
05.2017 - Current

Assistant Manager

Fairway Market, Little Neck
08.2016 - 05.2017

Intern

Brooklyn Community Foundation
06.2014 - 08.2014

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Darryl Brathwaite