Darryl Buckhanon
San Diego,CA
Summary
Experienced Field Representative with over 7 years of service within the City of San Diego, recognized for delivering results through strategic planning, customer engagement, and team collaboration. Adept at problem-solving and adapting to evolving needs, with a proven track record of reliability and effective communication. Committed to driving success and delivering impactful solutions that support organizational goals and community needs.
Overview
14
14
years of professional experience
Work History
Field Representative
City of San Diego Water Department
05.2018 - Current
- Conduct routine field investigations in response to citizen complaints or office requests.
- Prepare written reports of findings and actions taken.
- Install AMI systems to meters for electronic reading.
- Investigate excessive water bill complaints.
- Interact with the public, including difficult or abusive individuals.
- Walk 5-10 miles daily in varying terrain and weather conditions.
- Read 500-700 meters per day and dig up to one foot into meter boxes.
Landscaper
Viejas Casino & Resort
01.2018 - 05.2018
- Maintained efficient work pace and participated in weed control.
- Provided customer service in a friendly environment.
- Mowed, edged, mulched, trimmed trees and shrubs.
- Loaded/unloaded trucks and packed products.
- Followed landscaping designs and planted flowers, bushes, trees, and grass.
- Used various landscaping equipment.
Sales Representative
Mediacom Communications Corporation
03.2015 - 01.2018
- Returned customer calls and processed payments/contracts.
- Explained services and supervised unresolved complaints.
- Assisted with product knowledge and repairs.
- Managed high call volumes and maintained service standards.
- Scheduled appointments and documented transactions.
- Prepared contracts and followed up on outbound calls.
Cabin Crew
Prime Flight
03.2012 - 07.2014
- Removed trash, cleaned and restocked lavatories.
- Cleaned seats, pockets, floors, and other assigned areas.
- Demonstrated leadership and teamwork.
- Used communication and cleaning skills.
Education
Associate - Water Distribution
Cuyamaca College
El Cajon, CA06.2020
Associate of Arts - Communications
SouthWestern College
Chula Vista, CA01.2014
Diploma - Basic Education
Scripps Ranch High School
San Diego, CA01.2007
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Power Point Presentation
- Outlook
- Groundskeeping
- Landscape Maintenance
- Field Service
- Customer Service specialists
- Investigating data
- Placing notice/ violations
- multi-tasking
Timeline
Field Representative
City of San Diego Water Department
05.2018 - Current
Landscaper
Viejas Casino & Resort
01.2018 - 05.2018
Sales Representative
Mediacom Communications Corporation
03.2015 - 01.2018
Cabin Crew
Prime Flight
03.2012 - 07.2014
Diploma - Basic Education
Scripps Ranch High School
Associate - Water Distribution
Cuyamaca College
Associate of Arts - Communications
SouthWestern College