Darryl Caldwell
Yuba City,California
Summary
Strategic sales leader with a proven record of driving revenue growth and exceeding profitability goals through effective team leadership and customer-focused strategies.
Skilled at developing and inspiring sales teams, strengthening client relationships, and leveraging data insights to capture new business and expand market share. Known for cultivating accountability, collaboration, and performance excellence while consistently delivering strong sales results and customer value.
Overview
14
14
years of professional experience
Work History
National Account Manager- Pro Paint
Lowes Home Improvment
02.2024 - Current
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Coordinated regular meetings with national accounts to review performance metrics, address concerns, and discuss potential areas of improvement.
- Maintained a high level of industry knowledge through ongoing research, attending conferences, and networking with industry professionals.
- Negotiated contracts for favorable terms, resulting in increased profitability and client satisfaction.
Pro Sales Manager
Lowe's
06.2023 - 02.2024
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Store Transitional Manager
Sherwin Williams
01.2022 - 06.2023
- Monitored day-to-day activities of company and employees, noting areas needing improvement and implementing plans for rectification.
- Works with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Onboarding new talent
- Serves as a mentor and trainer for managers who are new in role and/or new to the district.
Commercial Branch Manager
Sherwin-Williams
07.2020 - 01.2022
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring , and coaching employees on company protocol operations.
- Maintained friendly and professional customer interactions.
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
- Gathered and reviewed customer feedback to improve operations.
- Engaged employees in business processes with positive motivational techniques.
Multi Segment Outside Sales Representative
Sherwin-Williams
01.2019 - 07.2020
- Established new accounts through cold calling and personal visits to potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve service concerns.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Residential Repaint Sales Representative
Sherwin-Williams
10.2017 - 12.2018
- Cold-called leads and closed large number of new sales over several months.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Resolved all issues efficiently and enhanced customer satisfaction ratings.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Store Manager
Sherwin-Williams
05.2012 - 10.2017
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Scheduled and led monthly store meetings for all employees to discuss sales promotions and new products while providing platform for all to voice concerns.
Education
Marysville Charter Academy For The Arts High School
Marysville, CA06.2003
Skills
- Sales professional
- Relationship building and management
- Strong team-builder
- Relationship Management
- Staff Management
- Team Player
- Employee Development
- Customer service awareness
- Strategic planning skills
- Pricing strategy
- Territory management
Accomplishments
2015 Presidents Award (Sherwin-Williams)
2016 Leaders Award (Sherwin-Williams)
2018 Leaders Award (Sherwin-Williams)
2019 Masters Award (Sherwin-Williams)
2023 Award for avg. of 200k for every managed account(Lowe’s)
Timeline
National Account Manager- Pro Paint
Lowes Home Improvment
02.2024 - Current
Pro Sales Manager
Lowe's
06.2023 - 02.2024
Store Transitional Manager
Sherwin Williams
01.2022 - 06.2023
Commercial Branch Manager
Sherwin-Williams
07.2020 - 01.2022
Multi Segment Outside Sales Representative
Sherwin-Williams
01.2019 - 07.2020
Residential Repaint Sales Representative
Sherwin-Williams
10.2017 - 12.2018
Store Manager
Sherwin-Williams
05.2012 - 10.2017
Marysville Charter Academy For The Arts High School