Summary
Overview
Work History
Education
Skills
Timeline
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Darryl Campbell

Conyers,GA

Summary

Results-driven restaurant manager with a strong background in general and kitchen management, as well as restaurant consulting. Proven ability to solve complex problems, decrease costs, and enhance operational efficiency. Experienced in providing strategic guidance to improve menu design, staff training, and overall guest experience. Dedicated to delivering exceptional customer service and maximizing profitability. Seeking a challenging role to leverage my skills in driving cost reduction and operational excellence for a restaurant.

Overview

16
16
years of professional experience

Work History

Service Leader

Chipotle Grill
07.2024 - Current
  • Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
  • Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
  • Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
  • Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.

General Manager

Love You Brunches
07.2023 - 10.2024
  • Restaurant Consulting
  • Managed budget implementations, employee reviews, training, schedules.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients & vendors.

General Manager

Buffalo Wild Wings
09.2021 - 07.2024
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Developed and implemented strategies to increase sales and profitability.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Assistant Store Manager

Arby's- AM
02.2019 - 02.2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Assisted in recruiting, hiring and training of team members.

Assistant Manager

La Madeline French Bakery & Cafe
09.2018 - 07.2019
  • Open/Close Location
  • Inventory
  • Payroll
  • Manage staff
  • Truck order
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Lead Kitchen Manager

Friends American Grill
03.2017 - 01.2018
  • Inventory
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Manage staff
  • Checked and tested foods to verify quality and temperature.
  • Truck order/Inventory
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.

Co General Manager

Marco's Pizza,
02.2015 - 05.2017
  • Inventory and Order list
  • Quality Control
  • Open/Close
  • Daily/Weekly Inventory & paper work
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Manage labor & food goals
  • Train Franchises/Employees

Lead Line Cook

Cafe 1711
06.2014 - 02.2015
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols

Kitchen Crew

BURGE PLANTATION
03.2009 - 02.2015
  • Help with wedding events and other major functions
  • Set up and food prep
  • Dish washer
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods

Education

Highschool Diploma -

Rockdale County Highschool
05.2009

Skills

  • Quick thinker with ability to multitask
  • Customer-focused and self-starter
  • Constant learner with high availability and response
  • Excellent interpersonal and communication skills
  • Positive attitude and attentive to detail
  • Flexible and adaptive to changing technologies, and work environment
  • Labor Cost Controls
  • Market Growth

Timeline

Service Leader

Chipotle Grill
07.2024 - Current

General Manager

Love You Brunches
07.2023 - 10.2024

General Manager

Buffalo Wild Wings
09.2021 - 07.2024

Assistant Store Manager

Arby's- AM
02.2019 - 02.2020

Assistant Manager

La Madeline French Bakery & Cafe
09.2018 - 07.2019

Lead Kitchen Manager

Friends American Grill
03.2017 - 01.2018

Co General Manager

Marco's Pizza,
02.2015 - 05.2017

Lead Line Cook

Cafe 1711
06.2014 - 02.2015

Kitchen Crew

BURGE PLANTATION
03.2009 - 02.2015

Highschool Diploma -

Rockdale County Highschool

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Darryl Campbell