Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darryl Cole

Birmingham,AL

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Amazon. Skilled in GPS and route planning, alongside a strong positive attitude, I excel in fast-paced environments. Certified in forklift operation, I effectively blend hard and soft skills to achieve and exceed targets.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Amazon
08.2022 - 02.2026
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Forklift Operator

Fersenius Warehouse
07.2022 - 12.2023
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.

Flooring Assistant

Home Depot
08.2017 - 07.2019
  • Enhanced customer satisfaction by providing timely and accurate flooring installation services.
  • Assisted customers by quickly locating merchandise in showroom.
  • Handled multiple tasks simultaneously, maintaining consistent productivity levels while working under pressure.
  • Completed detailed measurements of spaces, ensuring accurate material estimates for each job.
  • Provided exceptional customer service, addressing concerns promptly and professionally throughout the project lifecycle.
  • Utilized proper lifting techniques and equipment to move inventory within store.
  • Monitored entrances and exits to promote store safety, security and minimize merchandise loss.
  • Demonstrated adaptability by successfully handling diverse types of flooring materials, including hardwood, laminate, tile, and carpet.

Patient Transporter

Uab Hospital
05.2014 - 09.2017
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.

Education

None - Biology

T.A. Lawson State Community College
Birmingham, AL
04.2011

High School Diploma - General Studies

Oak mountain
Birmingham, AL
05.2009

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Dependable and reliable
  • Punctual and Reliable
  • Problem-Solving
  • Safe Driving
  • Time management skills
  • Loading and unloading
  • GPS and route planning
  • Route Management
  • Heavy Lifting

Order picking and processing CPR certified, forklift certified,

Timeline

Delivery Driver

Amazon
08.2022 - 02.2026

Forklift Operator

Fersenius Warehouse
07.2022 - 12.2023

Flooring Assistant

Home Depot
08.2017 - 07.2019

Patient Transporter

Uab Hospital
05.2014 - 09.2017

None - Biology

T.A. Lawson State Community College

High School Diploma - General Studies

Oak mountain
Darryl Cole