Darryl Cole
Birmingham,AL
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Amazon. Skilled in GPS and route planning, alongside a strong positive attitude, I excel in fast-paced environments. Certified in forklift operation, I effectively blend hard and soft skills to achieve and exceed targets.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Amazon
08.2022 - 02.2026
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Forklift Operator
Fersenius Warehouse
07.2022 - 12.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Flooring Assistant
Home Depot
08.2017 - 07.2019
- Enhanced customer satisfaction by providing timely and accurate flooring installation services.
- Assisted customers by quickly locating merchandise in showroom.
- Handled multiple tasks simultaneously, maintaining consistent productivity levels while working under pressure.
- Completed detailed measurements of spaces, ensuring accurate material estimates for each job.
- Provided exceptional customer service, addressing concerns promptly and professionally throughout the project lifecycle.
- Utilized proper lifting techniques and equipment to move inventory within store.
- Monitored entrances and exits to promote store safety, security and minimize merchandise loss.
- Demonstrated adaptability by successfully handling diverse types of flooring materials, including hardwood, laminate, tile, and carpet.
Patient Transporter
Uab Hospital
05.2014 - 09.2017
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Education
None - Biology
T.A. Lawson State Community College
Birmingham, AL04.2011
High School Diploma - General Studies
Oak mountain
Birmingham, AL05.2009
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Safe Driving
- Time management skills
- Loading and unloading
- GPS and route planning
- Route Management
- Heavy Lifting
Order picking and processing CPR certified, forklift certified,
Timeline
Delivery Driver
Amazon
08.2022 - 02.2026
Forklift Operator
Fersenius Warehouse
07.2022 - 12.2023
Flooring Assistant
Home Depot
08.2017 - 07.2019
Patient Transporter
Uab Hospital
05.2014 - 09.2017
None - Biology
T.A. Lawson State Community College
High School Diploma - General Studies
Oak mountain