Team Leader experienced in directing activities in ORGANIZING setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Goal-driven CONTRACTOR dedicated to providing high-quality construction services to discerning clients. Offering first-rate construction management and field supervision expertise. Skillful in working with architects, inspectors, designers and subcontractors to accomplish high-quality project work. Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
20
20
years of professional experience
Work History
Contractor
DORITY CONSTRUCTION/ OWNER
09.2022 - Current
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Worked with contractors and other tradespeople to meet project specifications and deadlines.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Observed safety regulations on job sites to minimize accidents.
Followed blueprints and diagrams to complete projects according to specifications.
Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
Conducted daily site inspections to identify potential safety hazards.
Used variety of hand and power tools to complete tasks.
Loaded and unloaded materials onto trucks and trailers.
Cleaned and maintained tools, equipment and worksites.
Followed instructions and safety protocols to prevent accidents and injuries.
Loaded and unloaded materials and equipment onto and off construction sites.
Managed safe and efficient use of tools and equipment on construction sites.
Provided labor support to carpenters, masons and other skilled trades.
Installed drywall, siding and other structural components.
Helped with door and window installations.
Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Delivery Driver
GRUB HUB
02.2021 - 09.2022
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Expedited deliveries to meet customer deadlines and requirements.
Loaded truck and properly secured items to prevent damage for deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Followed corporate procedures to maintain company and customer data confidentiality.
Successfully avoided time delivery delays by carefully planning best routes.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Fostered positive working relationships with regular customers.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Minimized company liability and risks to loads by obeying traffic laws.
Kept detailed records of deliveries and money received from customers.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Contractor
DORITY CONSTRUCTION
11.2020 - 02.2021
Read plans and blueprints and communicated to workers.
Scheduled labor, ordered materials and coordinated with other contractors to complete projects.
Analyzed blueprints and other project specifications to completely understand all job requirements and determine how many workers would be required onsite.
Managed subcontractor personnel activity and team resources to meet all project requirements.
Actively communicated with crew and responded effectively to all questions, helping to build positive working environment for all.
Created construction site staffing schedules to properly staff each shift.
Enhanced job site safety by vigilantly monitoring equipment and team members to prevent accidents.
Enhanced communication between construction management and personnel to facilitate smooth project completion.
Delivered vital safety information in preconstruction meetings with contractors and subcontractors and complied with established safety standards during pre- and final inspections of construction projects.
Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Communicated daily with vendors to keep project fully operational.
Trained new team members on site policies and procedures.
Resolved issues among team members to keep employees on task.
Delivered reports to construction manager to detail project updates and likely completion dates, noting delays and causes.
Implemented best practices and safe operating procedures.
Resolved issues between employees and customers using company policies.
Inspected equipment and tools used for safe operation.
Prepared and submitted reports on job progress and safety conditions to upper management.
CHAUFFEUR
URBER CHICAGO GREENLIGHT HUB
06.2015 - 11.2020
Upheld high standards of professionalism and discretion when working with high-value clients.
Vacuumed, cleaned and sanitized vehicles between customers.
Stowed passenger items with care and concern to avoid damage or displeasure with handling.
Generated consistent referrals and repeat business by providing friendly and fast service.
Mapped efficient routes with minimal disruption to passengers or schedules.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
Drove safely and obeyed traffic laws to avoid accidents and injuries.
Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
Arrived on time to customer appointments.
Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
Upheld high standards of cleanliness, sanitation, and service.
Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
Delivered passengers to destinations safely and on time.
Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Responded with ease to sudden changes in routes and schedules.
Remained calm and poised in emergent situations.
Planned routes based on knowledge of local areas, GPS information and customer preferences.
Developed deep knowledge of local routes and area destinations.
Followed designated routes and schedules while operating vehicles.
Communicated with passengers regarding estimated time of arrival.
Helped passengers with luggage, collected fares and politely answered questions.
Assisted elderly and disabled passengers entering and exiting shuttle.
Pointed out landmarks and other points of interest to passengers.
Contractor
DORITY CONSTRUCTION/ OWNER
11.2012 - 06.2015
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Kept site work safe and in line with budget, schedule, and applicable building codes.
Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
Hired and oversaw subcontractors to meet project needs.
Collaborated with clients to define project requirements and deliverables.
Negotiated fees and contracts to reach mutually beneficial agreements with clients.
Trained new team members to apply best coding best practices and proper use of development tools.
Created and managed project plans, timelines and budgets.
Delivery Truck Driver
RESRAURANT TECHNOLOGIES INC
06.2004 - 11.2012
Inspected vehicle before and after every trip and conducted minor repairs.
Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
Checked orders at home base and customer locations to identify and correct errors.
Drove [Type] truck to transport [Type] products and materials across [Type] area.
Enforced on-time shipment of products to create exceptional customer experiences.
Delivered [Type] products from manufacturer to clients over [Number]-mile daily route.
Alerted customers of late deliveries due to traffic jams and road construction, slashing inquiry calls to company support line.
Handled [Number]% of clients payment processes and invoices for [Type] customers.
Completed [Number]-mile per day routes with as many as [Number] stops to finalize average of $[Amount] worth of orders.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded truck and properly secured items to prevent damage for deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Expedited deliveries to meet customer deadlines and requirements.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Followed corporate procedures to maintain company and customer data confidentiality.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Successfully avoided time delivery delays by carefully planning best routes.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Inspected load security and checked for damages.
Fostered positive working relationships with regular customers.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Minimized company liability and risks to loads by obeying traffic laws.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Operated light trucks to deliver loads as far as [Number] miles from home location.
Education
No Degree - Business Administration
MALCOLM COLLEGE
1900 W JACKSON BLVD, CHICAGO, IL 60612
09.1984
GED -
COLLINS HIGH SCHOOL
1313 S SACRAMENTO DR., CHICAGO,IL 60623
06.1981
Skills
Subcontractor Relations
Subcontractor Oversight
Safety Knowledge
Quality Control
Project Estimation and Bidding
Equipment Installation
Worksite Safety
Drywalling
Blueprints
Commercial Construction
Safety Understanding
Budget Management
Section name
I CAN DRIVE BIG TRUCK, MAINTAIN ON TIME SCHEDULR, AND MANITAIN PROPER RECORD OF ALL DELIVERIES