Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver
Darryl Evans

Darryl Evans

Modesto,CA

Summary

Results-driven professional with a strong work ethic and safe driving practices honed at Swift Transportation. Proven track record in enhancing customer satisfaction and loyalty as a Route Sales Representative at Aramark. Adept at optimizing delivery routes and maintaining operational efficiency, ensuring dependable service and meticulous attention to detail.

Overview

27
27
years of professional experience

Work History

Truck Driver

Swift Transportation
10.2024 - 04.2025
  • Executed tasks with precision to minimize operational delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Route Sales Representative

Aramark Uniform & Career Apparel
08.1998 - 05.2024
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Collaborated with customers to identify needs and provided catered solutions
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Developed and implemented promotional strategies to boost sales and customer loyalty.
  • Provided excellent customer service, leading to high levels of customer retention and loyalty.
  • Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
  • Maintained accurate inventory records, ensuring sufficient product availability for customers.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
  • Established strong relationships with clients, resulting in increased repeat business and referrals.
  • Effectively communicated product information with clients, demonstrating expertise in both features and benefits of offered items.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Represented wide range of products and brands.
  • Optimized delivery schedules to minimize travel time while maintaining a high level of customer service.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Managed accounts receivable, ensuring prompt payment from customers and minimizing outstanding balances.
  • Utilized route optimization software to plan and manage delivery routes.
  • Negotiated contracts with clients, securing profitable long-term agreements for the company.
  • Developed customized solutions for individual clients based on their unique needs and preferences.
  • Resolved customer complaints swiftly, maintaining high levels of customer satisfaction and loyalty.
  • Maintained detailed records of inventory and sales to ensure accuracy in order processing.
  • Established strong customer relationships, leading to increased sales and client satisfaction.
  • Enhanced safety on road by adhering strictly to traffic regulations and company driving policies.
  • Fostered positive brand image through courteous and professional interaction with clients and potential customers.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Delivered orders to customers to drive full satisfaction.
  • Completed daily pre- and post-trip vehicle inspections.
  • Operated delivery vehicles safely and efficiently.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Developed strong customer base through efficient and reliable service.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
  • Maximized sales through effective territory management and strategic route planning.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Trained new Route Sales Representatives, sharing best practices for success in the role.

Education

General Studies

Washing High School
Fremont, CA
06.1984

Skills

  • Safe driving
  • Strong work ethic
  • Self-motivation and discipline
  • Safe driving practices
  • Attention to detail
  • Dependable and reliable

Timeline

Truck Driver

Swift Transportation
10.2024 - 04.2025

Route Sales Representative

Aramark Uniform & Career Apparel
08.1998 - 05.2024

General Studies

Washing High School