Darryl Ewards
Chicago,IL
Summary
Dynamic leader with a proven track record at JOBS-r-Us, adept in small business operations and customer relations. Excelled in building lasting client relationships, enhancing team efficiency, and significantly improving customer satisfaction. Skilled in decision-making and attention to detail, I drove operational success and cost reduction through strategic negotiations and process optimizations.
Overview
35
35
years of professional experience
Work History
Owner
JOBS-r- Us
01.1990 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Delivery Driver/Press/Dry Cleaner/Clerk
Tailorite Cleaners
10.2022 - 10.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Building Maintenance Worker
Johnson Prouducts
01.1997 - 01.2001
- Installed new locks, door handles, and door closers.
- Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Improved building safety by conducting regular inspections and addressing potential hazards promptly.
- Ensured compliance with local building codes and regulations during all maintenance activities performed onsite.
- Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Streamlined work order processes, enabling a quicker response time to address maintenance issues.
Education
High School Diploma -
Hyde Park Career Academy
6300 S Stoney Island Ave06-1986
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Team Oversight
- Goal Setting
- Effective leader
- Attention to Detail
- Decision-Making
- Management Team Building
- Calendar Management
Timeline
Delivery Driver/Press/Dry Cleaner/Clerk
Tailorite Cleaners
10.2022 - 10.2024
Building Maintenance Worker
Johnson Prouducts
01.1997 - 01.2001
Owner
JOBS-r- Us
01.1990 - Current
High School Diploma -
Hyde Park Career Academy
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