Darryl Garcia

Rural Mail Carrier

United States Post Office

07.2012 - Current

Followed safety protocols and regulations while driving, upholding professional service reputation.
Organized mail ahead of delivery runs for correct routing.
Maintained records on customers with mail forwarding and change of address requests.
Distributed items on time and to correct locations for punctual, professional mail services.
Sorted mail according to order of address appearance for easy access in field.
Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
Resolved complaints calmly and professionally to maintain customer satisfaction.
Secured and properly stored packages for delivery to eliminate damage risks.
Signed and received mail with signature requirements upon delivery and loading.
Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
Collected mail from post office boxes and distributed goods to correct addresses.
Handled accurate cash payments for postage and incurred fees.
Identified postage discrepancies and escalated for resolution to limit customer delays.
Altered routes to accommodate changing conditions or road closures in delivery areas.
Employed GPS and other navigational tools to find shortest routes to locations.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Observed traffic and safety regulations for safe transport and delivery of mail.
Directly interacted with customers to deliver mail, packages, and ordered goods.
Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.