Background includes handling both passenger and freight needs. Proficient in routine procedures, customer service needs and emergency response. Well-versed in inspecting switches, performing yard movements and diagnosing minor equipment issues. Worked several years in human resources as Peer Trainer and New Hire employee instructor.
Overview
18
18
years of professional experience
Work History
Railroad Conductor
Union Pacific Railroad
Harbor City, CA
01.2004 - Current
Made public announcements on routes and delays.
Maintained strict schedules for passengers and cargo.
Recorded logs of train car destinations and contents.
Inspected train in motion and stationary to determine proper functionality.
Negotiated and directed train and rail cars movement.
Prepared forms, required reports, switch lists and train orders daily.
Developed and implemented recruitment plans to maintain full group of performers.
Performed daily inspections on switches.
Communicated through various methods to conduct train movement.
Peer Support Specialist
Union Pacific Railroad
Harbor City, CA
01.2004 - Current
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
Served as resource to support help desk requests.
New Hire Trainer
Union Pacific Railroad
Harbor City, United States
01.2004 - Current
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Developed and implemented updating training programs for 10-20 employees.
Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
Monitored student classroom and outdoors activities to promote student safety.
Corrected employee behavior that did not reach accepted standards, and recognized performance that met or exceeded those criteria.
Conducted new hire orientations and training sessions, and trained current employees on new equipment and procedures.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
Delivered new employee onboarding and training sessions via classroom training