Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darryl Hurt

Fargo,ND

Summary

Adept at enhancing product quality and customer satisfaction, I leveraged my expertise in quality control processes and a customer-focused approach during my tenure at Marvin Windows West Fargo. My proactive audits and continuous improvement initiatives significantly uplifted standards, showcasing my ability to blend technical proficiency with exceptional interpersonal skills.

Diligent Desired Position with solid background in production processes and hands-on involvement in assembly line operations. Known for ensuring product quality and maintaining safety standards. Demonstrates proficiency in machine operation and teamwork.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Diligent Desired Position with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

27
27
years of professional experience

Work History

Quality Auditor

Marvin Windows West Fargo
01.2023 - Current
  • Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
  • Enhanced product quality by conducting thorough audits and identifying areas for improvement.
  • Maintained a strong understanding of industry regulations and ensured company compliance through regular audits.
  • Improved overall customer satisfaction by ensuring that all products met established quality standards.
  • Educated and oriented employees to improve compliance with quality control protocols.
  • Trained new Quality Auditors on best practices, increasing their proficiency in performing audits effectively.

Fitness Center Attendant

Planet Fitness
01.2022 - Current
  • Enhanced member experience by providing exceptional customer service and maintaining a clean, welcoming fitness center environment.
  • Managed inventory of gym supplies, ensuring adequate stock levels for uninterrupted operations while minimizing waste.
  • Handled administrative tasks such as membership management, billing inquiries, and scheduling appointments efficiently to optimize workflow within the facility.
  • Promoted additional services offered at the fitness center such as personal training sessions or specialized classes to increase revenue streams without being overly salesy.
  • Monitored fitness equipment usage to ensure safety and proper functioning, leading to fewer accidents and malfunctions.
  • Provided orientation sessions for new members, familiarizing them with the facility layout, available resources, and gym etiquette.
  • Ensured compliance with all local health department regulations regarding cleanliness and sanitation standards within the fitness center.

Production

Marvin Windows West Fargo
09.2022 - 01.2023
  • Streamlined production processes for enhanced efficiency and reduced costs.
  • Followed production schedule given by crew chief.
  • Optimized production processes for increased efficiency and output quality.
  • Identified and fixed issues during phases of production.
  • Increased production efficiency by assembling components quickly and accurately.
  • Assembled components per technical specifications and production guidelines.

Production

Marvin Windows West Palm Beach
02.2021 - 09.2022
  • Followed production schedule given by crew chief.
  • Collaborated with production teams to ensure high-quality content creation, from concept development through post-production editing and finalization.
  • Optimized production processes for increased efficiency and output quality.
  • Enhanced production efficiency by streamlining assembly line processes.
  • Increased production efficiency by assembling components quickly and accurately.
  • Assembled components per technical specifications and production guidelines.

Production

Marvin Windows
03.2019 - 02.2021
  • Followed production schedule given by crew chief.
  • Optimized production processes for increased efficiency and output quality.
  • Maximized production efficiency with effective time management during pre-production planning stages.
  • Identified and fixed issues during phases of production.
  • Increased production efficiency by assembling components quickly and accurately.

Sales Associate

Mills Fleet Farm
01.1998 - 11.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • FFL licensed 2013-2018

Education

None - Elementary Education

BrainerdCommunity College
Brainerd, MN

None - Elementary Education

Moorhead State University
Moorhead, MN

Skills

  • Quality Control Processes
  • Customer Focus
  • Internal Auditing
  • In-Process Inspection
  • Continuous Improvement
  • Corrective Action Planning
  • Safety Monitoring
  • Data Collection
  • Product Quality Requirements

Timeline

Quality Auditor

Marvin Windows West Fargo
01.2023 - Current

Production

Marvin Windows West Fargo
09.2022 - 01.2023

Fitness Center Attendant

Planet Fitness
01.2022 - Current

Production

Marvin Windows West Palm Beach
02.2021 - 09.2022

Production

Marvin Windows
03.2019 - 02.2021

Sales Associate

Mills Fleet Farm
01.1998 - 11.2019

None - Elementary Education

BrainerdCommunity College

None - Elementary Education

Moorhead State University
Darryl Hurt