DARRYL MATTHEWS
Morrisville,NC
Summary
A dependable, timely, and personable factotum, I bring over 20 years of experience in customer service, warehousing, and driving, including long-haul trucking. My agile planning, effective time management, and logical structuring have cultivated a customer-focused approach that resolves both routine and intricate issues, resulting in high customer satisfaction, completed orders, and successful deliveries. I am eager to secure a role at a well-balanced company that offers opportunities for personal and professional development, growth, and advancement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
WASTE TRANSPORTER Driver
Hilco Transport
11.2023 - 02.2024
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Operated Semi-truck and carefully followed all safety protocols and procedures.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Drove safely in various weather and road conditions to avoid accidents.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Delivery Driver
PODS Moving & Storage
05.2023 - 11.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected load security and checked for damages.
Owner/Operator Truck Driver
Obsidian Hulk Llc
09.2016 - 05.2023
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Managed day-to-day business operations.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Inspected load security and checked for damages.
COMPANY DRIVER/SALES ASSOCIATE/MANAGER
SMITH TURF & IRRIGATION
02.2013 - 02.2016
- Performed daily vehicle inspections before and after trips.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
WAREHOUSE ASSOCIATE
PEPSI BOTTLING VENTURE
09.2010 - 09.2011
- Loaded, unloaded, and moved material to and from storage and production areas.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Sorted and delivered materials to different work areas and staff.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
SHIPPING/LINE FILLER
PERGO/MOHAWK
03.2009 - 09.2010
- Assembled products according to changing daily work orders and specific customer needs.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Maintained organized work area by cleaning and removing hazards.
- Reviewed production schedules and streamlined processes.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Worked effectively in fast-paced environments.
Education
CLASS-A DRIVING OPERATOR PROGRAM - CDL
ROADMASTERS
DUNN, NC09.2016
Ged - Retail Management
Kittrell Job Corps Center
Kittrell, NC03.2003
Skills
- Preventive Maintenance
- Safe Driving Practices
- Hazardous Materials Handling
- Log updating
- DOT Compliance
- Paperwork coordination
- Equipment Operation
- Load security
- Organizational abilities
Certification
- CDL: CLASS A LICENSE
- TWIC Card – Current
- Endorsements: Hazmat – Current
- Tanker – Current
- Doubles and Triples - Current
Timeline
WASTE TRANSPORTER Driver
Hilco Transport
11.2023 - 02.2024
Delivery Driver
PODS Moving & Storage
05.2023 - 11.2023
Owner/Operator Truck Driver
Obsidian Hulk Llc
09.2016 - 05.2023
COMPANY DRIVER/SALES ASSOCIATE/MANAGER
SMITH TURF & IRRIGATION
02.2013 - 02.2016
WAREHOUSE ASSOCIATE
PEPSI BOTTLING VENTURE
09.2010 - 09.2011
SHIPPING/LINE FILLER
PERGO/MOHAWK
03.2009 - 09.2010
CLASS-A DRIVING OPERATOR PROGRAM - CDL
ROADMASTERS
Ged - Retail Management
Kittrell Job Corps Center
- CDL: CLASS A LICENSE
- TWIC Card – Current
- Endorsements: Hazmat – Current
- Tanker – Current
- Doubles and Triples - Current
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