Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darryl Mayette

Glenville,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

39
39
years of professional experience

Work History

Automotive Condition Inspector Supervisor

Auction Central
10.2022 - 08.2024
  • Streamlined reporting procedures to facilitate efficient data collection on key performance indicators related to inspection activities.
  • Maintained detailed records of inspections conducted, ensuring accurate documentation for future reference and analysis.
  • Conducted regular progress meetings with staff members to review objectives, provide constructive feedback on performance improvements needed or commend achievements made throughout their tenure as Inspector Supervisors.
  • Reduced workplace accidents by conducting thorough risk assessments and implementing appropriate safety measures.

Automotive Trainer

DCS, BG Products
05.2008 - 10.2022
  • Trained Automotive Technicians , Service Advisors and Service Facility Management on the repair and maintenance of Automotive and light to heavy duty vehicles.
  • Collaborated with subject matter experts to create accurate training content.
  • Coached personnel on best practices, providing constructive feedback to support their professional growth.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Service Manager

Keeler Motor Car Co.
01.1996 - 11.2007
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
  • Improved service efficiency by conducting regular training sessions for staff on latest industry standards and technologies.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Service Advisor

Otto Cadillac
10.1991 - 01.1996
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

Motor Vehicle Technician

US Air Force- Dept. of Defense
10.1985 - 10.1991
  • Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
  • Conducted comprehensive inspections, resulting in improved vehicle safety and reduced risk of breakdowns.
  • Implemented preventative maintenance programs to prolong the life of vehicles and reduce operational expenses.
  • Continually updated technical knowledge through regular training sessions, enhancing overall skillset and expertise.

Education

No Degree - Vehicle Maintenace And Repair

US Air Force
Rantoul, IL
05.1986

High School Diploma -

Mont Pleasant High School
Schenectady, NY
06.1985

Skills

  • Workload prioritization
  • Quality Control Management
  • Inspection Techniques
  • Technical knowledge
  • Compliance Training

Timeline

Automotive Condition Inspector Supervisor

Auction Central
10.2022 - 08.2024

Automotive Trainer

DCS, BG Products
05.2008 - 10.2022

Service Manager

Keeler Motor Car Co.
01.1996 - 11.2007

Service Advisor

Otto Cadillac
10.1991 - 01.1996

Motor Vehicle Technician

US Air Force- Dept. of Defense
10.1985 - 10.1991

No Degree - Vehicle Maintenace And Repair

US Air Force

High School Diploma -

Mont Pleasant High School

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Darryl Mayette