DARRYL MCCOY
Mustang,OK
Summary
Advanced Operations Manager offering over 3 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals.
Overview
10
10
years of professional experience
Work History
Operations Manager
Virginia Tile
Oklahoma City, Oklahoma
10.2019 - Current
- Devised processes to boost long-term business success and increase profit levels
- Worked in matrix management environment with oversight of division level managers, operations
- Advanced productivity KPIs by leading trainings on procedures and safety practices
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards
- Oversight on all incoming and outgoing shipments
- Company training and development liaison
- Conducts company wide safety audits
- Identified and resolved unauthorized, unsafe or ineffective practices.
Branch Manager
Virginia Tile
Oklahoma City, Oklahoma
02.2018 - 10.2019
- Assessed annual expansion plans and presented costs to forecast trends and recommend changes.
- Boosted branch sales over 20% by developing and deepening customer loyalty
- Assessed employee performance and developed improvement plans.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
- Engaged employees in business processes with positive motivational techniques.
- Evaluated applications against outline specifications to approve, reject or recommend adjustments files.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
ASSISTANT STORE MANAGER
Lowe's Home Improvement
Mustang, OK
05.2012 - 01.2018
- Established project control procedures.
- Completed multiple performance reviews each quarter.
- Created standard operating procedures.
- Adjusted program mechanics to account for changing conditions.
- Implemented marketing strategies which resulted in 12% growth of customer base.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
Education
Cameron University
Lawton, OKSkills
- Management information systems
- Risk analysis and management
- Project development and life cycle
- Work flow planning
Timeline
Operations Manager
Virginia Tile
10.2019 - Current
Branch Manager
Virginia Tile
02.2018 - 10.2019
ASSISTANT STORE MANAGER
Lowe's Home Improvement
05.2012 - 01.2018
Cameron University
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