Darryl Nelson
Brooklyn,NY
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Security Officer
The Ned Nomad
05.2014 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Agent
Bowery F&B LLC
08.2011 - Current
- Provide security for celebrity clientele
- Collaborate with team to ensure the safety of guests at celebrity events
- Coordinate safe entry and exit of guests.
Assistant Store Mgr
Footlocker Inc.
04.2007 - 01.2012
- Trained new employees by providing knowledge of specific store tasks and policies
- Maintain cleanliness and presentation of stock room and production floor
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Achieved high sales percentage with consultive, value-focused customer service approach.
Sales Associate
Footlocker Inc.
01.2006 - 04.2007
- Responsibilities include but are not limited to sales transactions, assisting customers in person and via telephone and acting as liaison between customers, management and sales.
Education
01.2012
01.2012
HS Diploma -
Penn Foster High School
09.2011
Skills
- Conflict resolution skills
- Knowledge of and experience with store maintenance and inventory
- Good filing and organizational skills
- Experience in training and development
- Good customer-relations background
- Computer proficient and internet savvy
Additional Information
Gaps in employment filled with seasonal positions; details can be furnished upon request.
Certification
- Emergency Action Plan director Training Certification
- Fire and Life Safety Director Training Certificate
Timeline
Security Officer
The Ned Nomad
05.2014 - Current
Security Agent
Bowery F&B LLC
08.2011 - Current
Assistant Store Mgr
Footlocker Inc.
04.2007 - 01.2012
Sales Associate
Footlocker Inc.
01.2006 - 04.2007
HS Diploma -
Penn Foster High School
- Emergency Action Plan director Training Certification
- Fire and Life Safety Director Training Certificate
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