Summary
Overview
Work History
Education
Skills
Personal Information
Selected Career Achievements
Leadership Experience
Timeline
Generic

Darryl Nolen

Belleville,MI

Summary

Results-driven consultant with a strong focus on strategic consulting, business analysis, and operational efficiency. Proven ability to develop tailored business plans and enhance operational processes, leading to significant improvements for diverse clients. Dynamic professional experienced in strategic consulting and organizational change initiatives. Skilled in effective communication and stakeholder engagement, contributing to action plans that align project goals with client objectives and drive operational improvements. Proficient in analyzing and improving operational processes to achieve efficiency and effectiveness. Known for strong problem-solving abilities and collaboration with stakeholders to deliver impactful business strategies that meet organizational needs. Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

42
42
years of professional experience

Work History

Consultant

Self-employeed
Belleville, Michigan
09.2023 - Current
  • Provided strategic consulting services to diverse clients across various industries.
  • Developed tailored business plans to address specific client challenges.
  • Analyzed operational processes to improve efficiency and effectiveness for clients.
  • Advised on organizational change initiatives to support growth and adaptation.
  • Collaborated with stakeholders to align project goals with organizational objectives.
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
  • Reviewed existing policies and procedures to suggest necessary improvements.
  • Evaluated existing systems and processes against industry best practices to enhance efficiency.
  • Collaborated with stakeholders to define project scope, objectives and deliverables.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Analyzed key performance indicators to identify effective strategies.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Organized client meetings to provide project updates.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Assessed company operations for compliance with safety standards.

Event Promoter

Self-employeed
Detroit, Michigan
02.2023 - 11.2024
  • Promoted events through social media platforms and community outreach initiatives.
  • Coordinated logistics for venue selection and event setup processes.
  • Managed ticket sales and registration systems for various events.
  • Developed promotional materials including flyers, posters, and digital content.
  • Engaged with vendors to secure services such as catering and entertainment.
  • Conducted market research to identify trends and target audiences effectively.
  • Collaborated with local businesses to create partnerships for event sponsorships.
  • Facilitated post-event evaluations to gather feedback for future improvements.
  • Used social media and television commercials to disseminate event-related details, resulting in increase in attendance.
  • Identified appropriate venues for parties, charity balls and other events and assessed needs for equipment, seating and security.
  • Solidified relationships with partners, venues and individuals, effectively building strong network of resources for future event planning.
  • Answered event-related queries posed by existing and prospective customers.
  • Engaged with individuals to deliver details and promote awareness for and events.
  • Planned and executed marketing campaigns to generate interest in the events.
  • Maintained relationships with clients throughout the planning process to ensure their needs were met.
  • Negotiated contracts with vendors for equipment rentals and services.
  • Researched potential venues for upcoming events.
  • Organized and coordinated logistics for events, including venue selection, catering, decorations, transportation, and security.
  • Monitored social media platforms for feedback from attendees.
  • Created press releases, marketing materials, and advertisements to promote events.
  • Analyzed data from previous events to identify areas of improvement.
  • Tracked sales figures related to each event promotion campaign.
  • Managed budgeting process for each event to ensure cost-effectiveness without sacrificing quality or customer satisfaction.
  • Developed and implemented promotional strategies to increase event attendance.
  • Coordinated guest lists for various functions.
  • Developed creative ideas for new promotions.
  • Established contacts within the industry to secure sponsorships for events.
  • Summarized raw data and analyses and made recommendations based on findings.
  • Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
  • Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
  • Identified potential markets and market segments with desired customers and gaps for optimum product demand.
  • Leveraged marketing data to forecast marketing campaign success and sales trends.
  • Presented findings to management and executive leadership and fielded questions to help refine strategies.
  • Analyzed sales data to understand product performance and identify areas for improvement.

Podcast Host

Self-employeed
Southfield, Michigan
09.2023 - 08.2024
  • Developed engaging content for diverse podcast episodes.
  • Conducted interviews with industry experts and influencers.
  • Researched trending topics to create relevant discussions.
  • Managed scheduling and logistics for guest appearances.
  • Engaged listeners through live Q&A sessions and feedback channels.
  • Increased listeners through advertisements and dynamic hosting.
  • Solicited feedback from listeners to improve future episodes of the podcast series.
  • Provided customer service by responding promptly to listener inquiries via email or social media.
  • Analyzed data from various metrics sources to measure impact of marketing efforts.
  • Published new episodes on designated platforms such as iTunes, Spotify, YouTube.
  • Researched potential guests who could bring value to the show based on their expertise or experience.
  • Collaborated with producers to select music and sound effects for the podcast episodes.
  • Identified opportunities for cross-promotion with other podcasts or influencers in relevant industries and niches.
  • Monitored industry trends and identified potential topics for upcoming episodes.
  • Promoted the podcast through social media channels to increase awareness of the show among target audiences.
  • Organized recording sessions with guests, including scheduling and booking venues.
  • Created show notes for each episode that included summary information about the topic discussed and links to related resources.
  • Interviewed show guests about lives, work or topics of current interest.
  • Memorized scripts or used ad-libs to introduce station and open and close shows.
  • Designed and implemented fundraising events and activities to raise money for special causes.
  • Made promotional appearances at public or private events to represent radio station.
  • Found and researched stories and cutting news to maintain accuracy of station.
  • Read news flashes to inform audiences of important events.
  • Developed connections with public relations contacts, providing exemplary sources for news stories.

International Representative; Lead Administrative Assistant

International United Auto Workers
01.2008 - 01.2020
  • Advocated for worker rights during international negotiations and discussions.
  • Facilitated communication between union members and management at various levels.
  • Coordinated training sessions to educate members on labor laws and benefits.
  • Developed outreach programs to strengthen relationships with international affiliates.
  • Represented union interests in global forums and conferences on labor issues.
  • Collaborated with legal teams to address grievances and resolve disputes effectively.
  • Analyzed policy changes affecting workers' rights and communicated updates to members.
  • Led initiatives promoting solidarity among international labor organizations and unions.
  • Served as an ambassador during visits from foreign dignitaries.
  • Advised management on cultural differences when dealing with foreign customers or partners.
  • Coordinated travel arrangements for overseas business trips.
  • Organized promotional events to increase brand awareness abroad.
  • Attended trade shows and conferences in order to network with potential customers or vendors.
  • Facilitated communication between domestic and international offices regarding policy changes or updates.
  • Answered questions and resolved concerns for customer support.
  • Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
  • Established relationships with existing customers to promote new product or service opportunities.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Built relationships, earning client trust through listening to drive sales.
  • Utilized broad knowledge to recommend solutions to potential customers.
  • Implemented customer retention strategies to minimize turnover and build loyalty.
  • Provided feedback to product development teams based on customer needs and market trends.
  • Compiled and analyzed sales data to identify trends and opportunities for growth.
  • Achieved sales targets through effective negotiation and closing techniques.
  • Participated in trade shows and conferences to represent the company, network, and generate leads.
  • Developed and maintained relationships with key accounts, resulting in increased sales and long-term partnerships.
  • Responded to customer inquiries and complaints, providing timely and effective solutions to maintain high service standards.
  • Participated in regular team meetings to discuss performance, strategies, and goals.
  • Trained new representatives on product knowledge, sales strategies, and company policies.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Coordinated communication between union members and management for effective collaboration.
  • Organized meetings and events to facilitate discussions on labor agreements.
  • Managed schedules and calendars for executive leadership to optimize time efficiency.
  • Prepared detailed reports and documentation for internal and external stakeholders.
  • Assisted in training new administrative staff on office procedures and software tools.
  • Implemented process improvements to enhance office workflow and productivity.
  • Organized and maintained filing systems, both electronic and paper-based.
  • Provided administrative support to senior management staff.
  • Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations .
  • Maintained databases ensuring accuracy of data entry and retrieval of information when needed.
  • Drafted and distributed correspondence, reports, and presentations.
  • Assisted with recruitment activities such as screening resumes and scheduling interviews.
  • Analyzed customer feedback surveys, making suggestions on ways to improve service quality.
  • Scheduled and coordinated meetings, conferences, teleconferences, and other events.
  • Greeted visitors in a professional manner providing them with assistance when needed.
  • Developed tracking systems for monitoring the progress of projects or tasks assigned to subordinates.
  • Handled confidential information in a discreet manner with tact and diplomacy.
  • Developed administrative team to support corporate growth and objectives.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.

District Representative, Bargaining Committee, Plant Chairperson

Ford Michigan Truck Plant
01.1988 - 01.2008
  • Company Overview: UAW Local 900
  • UAW Local 900

Platoon Leader /Personal Admin Specialist

United States Army
01.1984 - 01.1987
  • Honorably Discharged, 1987

Education

High School Diploma -

Mumford High School
Detroit, MI
06-1984

Some College (No Degree) -

Wayne County Community College
Detroit, MI

Skills

  • Strategic consulting
  • Business analysis
  • Operational efficiency
  • Organizational change
  • Action planning
  • Project management
  • Data analysis
  • Time management
  • Effective communication
  • Problem solving
  • Client rapport
  • Analytical thinking
  • Stakeholder engagement
  • Goal setting
  • Client relationships
  • Problem-solving
  • Subject matter expert
  • Cultural awareness
  • Strategic planning
  • Business presentation
  • Multitasking and organization
  • Management coaching
  • Team leadership & development
  • Budget management
  • Outcome accountability
  • Training and development
  • Forecasting and reporting
  • Trend analysis
  • Best practices implementation
  • Public speaking
  • Integrity and honesty
  • Issue resolution
  • Processes and procedures
  • Process improvement
  • Attention to detail
  • Continuous improvement
  • Analysis & evaluation
  • Reports and documentation
  • Decision-making

Personal Information

Title: Consultant, Administrator & Promoter

Selected Career Achievements

  • US Army, Selected as a platoon leader based upon my leadership abilities. Obtained skills to allow me to be proficient in my day-to-day duties as an Admin specialist.
  • Plant, Successfully negotiated and implemented 2 CBAs and a concessionary Competitive Operating Agreement in the 2006 recession. Launched the highly successful Expedition / Navigator model changeover.
  • National Collective Bargaining Experience, As a member of the UAW Vice President’s executive staff, negotiated the 2011 and 2015 UAW Ford National Collective Bargaining Agreements. Negotiated and helped implement the Joint Education Initiative.
  • Other Collective Bargaining Experience, Negotiated janitorial service collective bargaining agreements between the UAW and ABM Industries and DFM Solutions.

Leadership Experience

  • 2012-2017, Member Board of Directors, Horatio William Foundation, Developed and implemented programs to meet the needs of under-served inner city youth by developing their leadership skills.
  • 2014-2017, Mentor, Bing Youth Institute, Through the BINGO mentoring program, helped former Detroit Mayor Dave Bing achieve his mission of creating and implementing a meaningful mentoring experience.

Timeline

Consultant

Self-employeed
09.2023 - Current

Podcast Host

Self-employeed
09.2023 - 08.2024

Event Promoter

Self-employeed
02.2023 - 11.2024

International Representative; Lead Administrative Assistant

International United Auto Workers
01.2008 - 01.2020

District Representative, Bargaining Committee, Plant Chairperson

Ford Michigan Truck Plant
01.1988 - 01.2008

Platoon Leader /Personal Admin Specialist

United States Army
01.1984 - 01.1987

High School Diploma -

Mumford High School

Some College (No Degree) -

Wayne County Community College