Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darryl Oliver

Chattanooga,TN

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

24
24
years of professional experience

Work History

Logistic Manager, North America

Labrie Enviroquip Group
LaFayette, GA
03.2023 - Current
  • Developed and managed logistics strategies to improve the efficiency of operations.
  • Coordinated with suppliers to ensure timely deliveries of goods.
  • Created and enforced policies and procedures for entire logistics team.
  • Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
  • Negotiated contracts with carriers for optimal pricing on transportation services.
  • Coordinated with freight forwarders to expedite international shipments.

Agency President

Trinity Logistics
Chattanooga, TN
07.2020 - 03.2023
  • Prepared and reviewed operational reports and schedules.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Collected deposits or payments and arranged for billing.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Supported sales team members to drive growth and development.

Vice President of Business Development

Taimen Transport
Chattanooga, TN
08.2017 - 07.2020
  • Identified and established KPIs to improve team efficiencies and sales strategies.
  • Led team in strategic executive-level planning.
  • Created and integrated market plans to position company brands in target marketplace.
  • Liaised with channel partners to build business.
  • Developed and analyzed cost vs. revenue metrics to monitor staff performance.
  • Assessed project resource requirements to support strategic execution.
  • Prospected, identified and cultivated relationships with contacts to promote market penetration.
  • Delivered strategic input into business decisions.
  • Answered questions from subordinate leadership on relevant regulations and policies.
  • Drove customer intimacy and brand value by defining and segmenting needs, pain points and buying behaviors.

VP of Sales and Business Development

Tranco Logistics
Chattanooga, TN
07.2015 - 07.2017
  • Resolved customer complaints regarding sales and service.
  • Determined price schedules and discount rates.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Directed and coordinated products, services and sales activities.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.

National Account Executive

Averitt Express
Chattanooga, TN
01.2000 - 06.2015
  • Connected with current customers to assess satisfaction, determine needs and offer new services.
  • Re-engaged lapsed accounts to establish relationships and promote products.
  • Grew brand awareness by increasing market penetration with customer-focused approaches.
  • Monitored trends in customer industries and marketplaces to shape sales methods.
  • Drove revenue to over $65 million while prospecting new business and executing hands-on customer training.

Education

BBA - Business Administration

University of Mississippi
Oxford, MS
12.1985

Skills

  • Supplier Contracts Management
  • Service Planning and Scheduling
  • Performance Assessments
  • Employee Supervision and Task Delegation
  • Training & Development
  • Relationship Building
  • Customer Service
  • Active Listening
  • Conflict Resolution
  • Supervision & Leadership
  • Critical Thinking
  • Team Building

Timeline

Logistic Manager, North America

Labrie Enviroquip Group
03.2023 - Current

Agency President

Trinity Logistics
07.2020 - 03.2023

Vice President of Business Development

Taimen Transport
08.2017 - 07.2020

VP of Sales and Business Development

Tranco Logistics
07.2015 - 07.2017

National Account Executive

Averitt Express
01.2000 - 06.2015

BBA - Business Administration

University of Mississippi

Similar Profiles

CREATE PROFILE
Darryl Oliver